The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. I decided to post the notes I had as an outline as a blog post since I thought it was a good rough guide. To be clear, it’s not in the format of a normal blog post. What’s your core product loop?

User Testing 97

User Testing Product Research Testing Onboarding KPIs 97

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. Customer success and intimacy go hand-in-hand.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 24, 2020

[Editor’s note: If you’re looking for a more introductory resource on NPS and how to use it – check out our earlier Guide to NPS here.]. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Source: userpilot.com. Userpilot NPS.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Software Review 95

Userpilot

JANUARY 17, 2022

That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys! Get a Userpilot Demo and learn more. You’re in the right place. What is an NPS Survey?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

NOVEMBER 30, 2021

It includes a Product Adoption Academy, an Appcues blog as well as a ReallyGoodUX blog, and a “Made with Appcues” case study section for inspiration on how to build a product adoption engine. Are you on the hunt for the perfect digital adoption platform (DAP)? Appcues is a popular DAP, great or building onboarding checklists.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Let’s get to it. Product-led content promotes your product and teaches customers how to use it. Wondering what a marketing growth strategy is?

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 75

Userpilot

JUNE 16, 2021

How can you improve user adoption for your SaaS business? With Userpilot, you get 4 actions and 5 UI patterns included in its flow builder, including modals, slideouts, tooltips, and driven actions; in addition to time delays, page refreshes, scroll positions, and page changes. How can software help you with user adoption?

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Mixpanel

FEBRUARY 16, 2022

So as new free users sign up, you want to measure how far along they progress towards realizing value. We’ve found that while there’s a lot of great content on how a PLG strategy works conceptually, there’s very little in the way of concrete examples or best practices for how data and analytics teams should implement it.

Data Visualization 69

Data Visualization Analytic Tools Customer Experience Customer Feedback 69

Intercom, Inc.

AUGUST 1, 2019

However, you might not know how Shakespeare and McDonald’s have also played a role in their story. But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. That’s why Brex’s CFO Michael Tannenbaum believes in breaking a few rules.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Userpilot

SEPTEMBER 2, 2021

Let's start with defining what a growth strategy actually is and how to measure the metrics it impacts. Let's start with defining what a growth strategy actually is and how to measure the metrics it impacts. How is SaaS growth measured? This framework gets its name from the AAARRR structure.

Feedback Software 90

Feedback Software Research Software User Testing Onboarding KPIs 90

Userpilot

FEBRUARY 28, 2022

How are you going to find one metric that matters enough to help grow your business? So, let’s find out how you can identify this metric and leverage it to drive product growth. OMTM lets you get results more quickly. You’ll need to collect a huge amount of data about everything that goes on in your business.

Onboarding KPIs 108

Onboarding KPIs Analytic Tools Research Software Feedback Software 108

Userpilot

NOVEMBER 30, 2022

How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. Want to see how Userpilot can help you get your product to the market?

Feedback Software 97

Feedback Software User Testing Data Visualization Onboarding KPIs 97

Userpilot

MARCH 15, 2021

” – This rolled off the tongue of Mathew Sweezey, the Director of Market Strategy at Salesforce. .” ” – This rolled off the tongue of Mathew Sweezey, the Director of Market Strategy at Salesforce. “Your customers aren’t in it to be engaged. They’re looking to be entertained.” Ready to dive in?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Userpilot

JULY 29, 2020

Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. We see and hear these stats quoted again and again in blogs and at speaker events. Well, that’s exactly what this blog is going to explain!

Onboarding KPIs 59

Onboarding KPIs Customer Experience Feedback Software User Testing 59

Userpilot

JULY 29, 2020

Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. We see and hear these stats quoted again and again in blogs and at speaker events. Well, that’s exactly what this blog is going to explain!

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Userpilot

JULY 29, 2020

Many SaaS companies generate up to 35% of their annual contract values from upsells, and 40% of SaaS growth comes from word of mouth referrals from existing customers. We see and hear these stats quoted again and again in blogs and at speaker events. Well, that’s exactly what this blog is going to explain!

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Userpilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. There are plenty of ways how can you gain your customers’ attention and create the “aha moment” in five minutes.

Analytic Tools 40

Analytic Tools Feedback Software Research Software Data Visualization 40

Usersnap

AUGUST 26, 2021

So how do you get customer feedback and accelerate growth? So how do you get customer feedback and accelerate growth? But it is up to you and your team to conjure the magic by how you act on customer feedback. Primarily, the feedback indicates how well the product or service solves the customer’s problem.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Usersnap

FEBRUARY 20, 2020

We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices. An NPS survey asks one simple question: On a scale of 1 to 10, how likely are you to recommend our company to a friend or colleague? Sounds good? Let’s start. The advantages of NPS.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64