Userpilot

SEPTEMBER 21, 2022

There are numerous knowledge base tools in the market. This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team. Integrated mailboxes. Multi-brand knowledge bases.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JANUARY 21, 2022

Example of software release notes from Slack. These days, SaaS companies ship out solutions early and continue to make iterations based on feedback from their target market. And they use software release notes to help internal teams and customers keep track of these iterations. Why are software release notes important?

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. We’ll explain what they do, their pros and cons, and how to choose one that suits you best.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98