Userpilot

SEPTEMBER 21, 2022

Your engineering and product teams team have worked vigorously on making product changes. Now it’s time to tell the world about the new shiny features and product enhancements, but you’re wondering how to handle it the right way. Common examples include pricing changes , new features , rollbacks, etc.

Feedback Software 94

Feedback Software User Testing Product Research Customer Experience 94

Usersnap

NOVEMBER 28, 2023

Your team just launched a new feature — Hooray! Did you tell customers about the new feature? A common problem teams face is forgetting about the value of communication with their customers and prospects when new features are being released. Example: Figma – In Product Feature Announcement 2. Well, maybe.

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Feedback Software Reporting Tools User Testing Customer Experience 52

The Product Coalition

DECEMBER 19, 2022

Product adoption is hard. Photo by AbsolutVision on Unsplash Product Managers spend a huge amount of our time and effort thinking about what to build, and why, and then making sure what is built is the right thing. then end that process with a simple release note on GitHub. A singular blog post is not enough.

Customer Experience 119

Customer Experience Education Document Blog 119

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

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Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

MAY 21, 2023

Delivering a successful feature release is no easy task. In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. What is a feature release?

Onboarding KPIs 88

Onboarding KPIs Feedback Software User Testing Product Research 88

Userpilot

NOVEMBER 18, 2021

After you’ve worked on and launched a new product feature, the next step is to get your users to actually use it, right? This is where a new feature announcement comes in. New feature announcements are a must if you want your users to know what updates or new releases exist within your product.

Feedback Software 90

Feedback Software Product Research User Testing Customer Experience 90

Intercom, Inc.

APRIL 4, 2022

Patrick’s Day celebrations returned, more and more of our teams were able to work from the office, and we hosted our first ever global virtual event, New at Intercom – bringing together our leaders and customers under one virtual roof. So sit back, relax, and let us show you our latest releases. We’ve got you covered right here.

Product Research 118

Product Research Customer Experience Customer Feedback Feedback Software 118

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. Click here to read the blog. Click here to read the blog. Click here to read the blog.

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Webinar Blog Customer Experience Customer Feedback 71

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. In this article, we take a deep dive into the technicalities of a product launch. Launch your product.

Product launches 94

Product launches User Testing Product Research ChatGPT 94

Alchemer Mobile

FEBRUARY 2, 2021

www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. And if you’re new to A/B testing, Optimizely has a great guide written specifically for landing page optimization. PLAN A BETA RELEASE.

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Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MAY 17, 2022

Looking for product announcement examples to help inspire your next successful launch? This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? Next, highlight your competitive advantage and describe your product/new feature.

Research Software 98

Research Software Onboarding KPIs Product Research User Testing 98

Product Talk

MARCH 16, 2022

We have to learn new skills. We have to adopt new mindsets. We need to practice new ways of working. Since 2013, Product Talk has helped teams do exactly this. It was a powerful way of helping teams adopt new mindsets and invest in new habits. We can’t expect to change the way we work overnight. Tweet This.

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Research Software Product Research User Testing Data Visualization 224

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise.

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Product launches User Testing Feedback Software Research Software 92

Userpilot

JANUARY 21, 2022

Looking for a simple but effective software release notes template to communicate product changes to your customers? In this article, we cover a brief recap on what software release notes then showcase some of the best practices with great examples from SaaS products. What is a software release notes template?

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Feedback 97

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll share actionable tips on how to announce product updates to your customers to drive product growth. TL; DR. UI updates are changes to the user interface (UI) of a product to improve its look and feel. Share product updates on social media to reach a larger audience. What is a UI update?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Reveal

MARCH 21, 2023

Reveal Embedded Analytics Reveal is a customer-driven product- we deliver features based on your continuous feedback so you can deliver more value to your customers. Today we are excited to deliver 15 new features & product enhancements to the Reveal visualization editor, API, data sources, and docs. What’s Next?

Data Visualization 74

Data Visualization Artificial Inteligence Download User Testing 74

Userpilot

AUGUST 30, 2023

TL;DR Customer acquisition is the process of attracting and converting new customers into paying customers. The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers.

Research Software 102

Research Software Feedback Software Customer Experience Customer Feedback 102

Userpilot

JANUARY 29, 2023

What is agile release planning? How can product managers leverage them to build successful products? TL;DR Agile release planning breaks the project scope into smaller chunks and prioritizes their delivery over a number of iterations. Set flexible release dates to avoid unnecessary pressure or disappointment.

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Their chats, emails, and calls with customers are a great source of sentiment data.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Reporting Tools 100

The Product Coalition

MAY 3, 2021

Without a solid strategy in place to promote your new product and spread the word, no one is going to listen. That’s where creating a product launch plan comes in. A product launch plan is a strategy that outlines your specific goals for a new release and how to promote it in your market.

Product launches 127

Product launches Feedback Software Research Software User Testing 127

Userpilot

FEBRUARY 2, 2022

Shipping regular product updates as you iterate and improve your SaaS is part and parcel of the industry. With customer needs constantly evolving – and in a busy, noisy world – it’s all too easy for your product update to slip through the cracks. Introducing interactive product tours that showcase key features.

Feedback Software 98

Feedback Software Research Software Data Visualization User Testing 98

Mind the Product

SEPTEMBER 14, 2017

If you’re in a product company the chances are that you’ve developed some process of informing your users about new features. This could be in the form of a blog post or as a notification within the UI. Spending a bit more effort on the process can help you turn your release notes into effective content marketing.

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Data Visualization Embedded Analytics Marketing Customer Experience 128

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Ready to dive in? Let’s get to it.

Product launches 97

Product launches Product Research User Testing Research Software 97

Userpilot

FEBRUARY 20, 2020

So your team deployed new product updates again this week. But instead of hearing feedback about the new features, all you got are… …crickets. . Users don’t care about your new features. They care about what those new features can do for them. Here’s how to do your product updates right.

Feedback Software 122

Feedback Software Onboarding KPIs User Testing Customer Experience 122

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

JANUARY 26, 2024

If you’ve been in the SaaS space for a bit, you must have heard about product-led growth strategy or product-led sales. But what about product-led content marketing? More importantly, we show you how to implement it in your organization and share some examples of excellent product-led content strategies.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Reveal

MARCH 21, 2023

Reveal Embedded Analytics Reveal is a customer-driven product- we deliver features based on your continuous feedback so you can deliver more value to your customers. Today we are excited to deliver 15 new features & product enhancements to the Reveal visualization editor, API, data sources, and docs. What’s Next?

Data Visualization 52

Data Visualization Artificial Inteligence Download User Testing 52

Userpilot

SEPTEMBER 2, 2022

Would you like to know what product redesign is? Are you wondering when a product manager should consider redesigning a product and what the potential benefits are? Are you not sure how to go about redesigning your product? Product redesign is aimed at improving user experience by reinventing and rebuilding your product.

Feedback Software 95

Feedback Software Research Software Analytic Tools User Testing 95

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!) For more from Sean, follow him on LinkedIn.

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Analytic Tools Customer Experience Weak Development Team Data Visualization 120

Userpilot

OCTOBER 15, 2021

Product launch announcement emails can be intimidating. In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign.

Feedback Software 96

Feedback Software Research Software Product launches User Testing 96

Userpilot

NOVEMBER 20, 2022

A high-level strategic plan is the life force of a successful product marketing campaign. Unlike a product roadmap , which is focused on features to be released and based on business objectives, a marketing roadmap is based on user needs and focuses on feature /product promotion. Product roadmap vs. marketing roadmap.

Onboarding KPIs 97

Onboarding KPIs Roadmap Marketing Feedback Software 97

Userpilot

SEPTEMBER 16, 2022

Beta testing is one of the most effective ways to gather feedback on a product , but getting useful feedback and handling beta testers is not always as easy as it sounds. A beta testing feedback form is a survey that’s used to collect feedback from beta testers about a product or new feature. Segment them with Userpilot.

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User Testing Feedback Software Customer Feedback Product Research 90

Userpilot

MAY 16, 2023

However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

Feedback Software 85

Feedback Software Analytic Tools Research Software User Testing 85

The Product Coalition

JUNE 30, 2021

In this blog post, I will share the step-by-step guide to building an online marketplace. I’d recommend that you take the cue from Etsy and concentrate on offering a particular product category aimed at a specific audience. Attracting users to your brand new marketplace can be even harder.

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Feedback Software Customer Experience Data Visualization User Testing 155

Intercom, Inc.

MARCH 26, 2018

Your help center is the home of all knowledge about your product. It gives your customers the information they need to break down their learning barriers and hopefully become expert users of your product. Our product teams sometimes ship more than 100 changes per day. This makes it a critical retention tool.

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User Testing Customer Feedback Customer Experience Product Research 190

Userpilot

JANUARY 16, 2024

Here are 10 steps to include in your onboarding flow chart: Create a frictionless sign-up page to let the users inside the product as quickly as possible. Send a welcome email or display a welcome screen as users log in for the first time to kick off the onboarding process. Userpilot is a complete customer onboarding solution.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? Product localization makes the product accessible to users in foreign markets with different languages and cultures. How do you develop and implement a SaaS localization strategy?

Research Software 98

Research Software Feedback Software User Testing Product Research 98