Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). But LTV is often a poorly understood metric, especially if you come from a more traditional business environment: one more concerned with acquisition than retention. What is LTV?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Userpilot

MARCH 29, 2023

Looking for some tactics for LTV optimization? LTV optimization is a crucial aspect of any successful business strategy. By making informed decisions with LTV optimization, you can create a cycle of customer loyalty and long-term profitability. Are you ready to take your LTV optimization to the next level?

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Customer Experience 76

Userpilot

FEBRUARY 22, 2023

If you’re in SaaS, you need to absolutely nail user retention as keeping hold of users is vital to the survival of any business. It’s a critical metric for product and customer success teams to grasp as user retention rates will give you valuable insight into how much value users are getting from your product.

Analytic Tools 71

Analytic Tools Customer Experience Customer Feedback Data Visualization 71

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. Finally, we look at some excellent examples of its implementation for SaaS onboarding and relevant metrics. We also explore its benefits and different ways product managers can approach it.

Onboarding KPIs 95

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 95