Userpilot

SEPTEMBER 21, 2022

This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team. What are essential features to look for in knowledge base tools?

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Usersnap

MAY 17, 2023

Example 3: Highlighting Content With Pastel A content strategist has used Pastel to highlight a section of the web page, suggesting improvements in the web content to better align with the SEO strategy. Example 4: UI/UX Improvements With BugHerd A UX designer has pointed out a misaligned element on the homepage using BugHerd.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. You can create flows. Checklists.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Userpilot

JANUARY 21, 2022

The lesson you can learn from Hubspot is your product update shouldn’t read like a long-form blog post. Your changelog is not your blog – it should go straight to the point and show how your product is better. Retool also creates an avenue for users to provide feedback on software improvements more than giving product updates.

Feedback Software 84

Feedback Software Analytic Tools User Testing Customer Feedback 84