What Are Customer Touchpoints and How To Identify Them? [Examples Included]
Userpilot
SEPTEMBER 12, 2022
It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Users start digging down on your landing pages, blogs, etc.
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