Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. In short, if you can’t just tag a feature without coding in Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 15, 2023

There are three main methods to track user activity – feature tagging, session recordings, and heat maps. Feature tagging involves tracking clicks, scrolls, and hovers in-app without coding, gaining insights into feature usage and user engagement. Session recordings show how users engage with your web application using video playback.

Analytic Tools 96

Analytic Tools Data Visualization Customer Experience Customer Feedback 96

Userpilot

NOVEMBER 2, 2022

Automate email responses with AI to tag customer emails and send automated replies when it fits. Collect quantitative feedback and use AI to calculate scores, organize the metrics, and tag your responses. Generate video tutorials with AI and embed them into your UI patterns and in-app messages to provide support and educate customers.

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. Let’s get started! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JANUARY 30, 2023

Loom uses video tutorials as an engagement strategy. Use feature tags and heatmaps to measure customer engagement and find improvement areas. How Loom used video tutorials as an engagement strategy Video tutorials are becoming increasingly popular because they're easy to consume. Loom's tutorial videos.

Analytic Tools 91

Analytic Tools Feedback Software Customer Experience User Testing 91

Userpilot

APRIL 14, 2024

Here’s what makes Userpilot’s product analytics stand apart from Heap’s: Powerful segmentation capabilities : With Userpilot, you can segment users based on various factors, such as their feedback and interactions with tagged features and in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

NOVEMBER 16, 2022

Automatically create onboarding videos with AI video production tools , like Synthesia. It integrates with Userpilot, so you can embed the AI videos directly into your UI elements. To do this, create a self-service knowledge base full of educational content, like help articles, videos, and case studies.

Feedback Software 97

Feedback Software Analytic Tools B2B Embedded Analytics 97

Userpilot

NOVEMBER 20, 2023

HubSpot reports track all assets, including your website, blog, emails, and social media. Analytics feature #1 – Event tracking HubSpot’s tracking features help you gather event data on your landing pages or blog posts to determine the effectiveness of your content marketing efforts. Source: HubSpot.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MAY 30, 2023

Personalize your survey by adding photos and micro-videos to it. Userpilot can help you build surveys (from scratch or using templates), trigger surveys based on user activity, and tag survey responses to identify patterns. Personalize your survey by adding photos and micro-videos to it People relate to other people, not companies.

User Testing 97

User Testing Product Research Customer Feedback Feedback Software 97

Userpilot

JANUARY 9, 2023

Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. You can provide this guidance via customized educational resources like personalized videos and webinars. For instance, you can embed in-app video tutorials to provide visual solutions to challenges.

Feedback Software 95

Feedback Software Analytic Tools Research Software Customer Experience 95

Userpilot

MARCH 14, 2024

If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. involved in the product funnel.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. involved in the product funnel.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

DECEMBER 31, 2022

Another way to track digital analytics is to tag UI elements and track how users engage with them. Tag UI elements and track how different segments of users engage with them. Feature tagging in Userpilot. Specialized NPS software tools, like Userpilot, allow you to tag answers by theme or keyword.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

OCTOBER 31, 2022

Filtering events and tagging features to trigger in-app experiences and encourage customers to interact more with the product. Sending NPS surveys to collect customer feedback, using response tagging, and acting on the NPS analytical data. Feature tagging helps you answer questions such as: Which features your customers are using.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

AUGUST 5, 2023

Tagging specific features within your product will help you track how customers use different functionalities. Feature tag event data with Userpilot. You should tag NPS survey responses based on their scores and categorize them while analyzing the responses. You should start by monitoring user behavior through product analytics.

Data Visualization 96

Data Visualization Feedback Software Product Research Analytic Tools 96

Userpilot

MARCH 14, 2024

Specifically, look for features like custom events, feature tagging, heat maps , and session recordings. If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. It’s worth noting that Heaps offers limited segmentation criteria.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. involved in the product funnel.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. What are the pros and cons of Heap?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

FEBRUARY 1, 2022

Userpilot is a great alternative to Appcues that offers the same features as Appcues but for a much lighter price tag and with more customizations and functionalities. You can’t tag responses in-app, you can only download a CSV report and start analyzing – we all know how time-consuming that is. Tagging feature.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 21, 2023

Do feature tagging and run heatmaps , record user sessions, and gather feedback with surveys. For example, do they prefer video or written guides? There are three methods you can use to collect customer feedback: Collect data with feature tags and heat maps Feature tags and heat maps should be part of your data strategy.

Analytic Tools 79

Analytic Tools Data Visualization Feedback Software Research Software 79

Userpilot

AUGUST 10, 2023

A product adoption platform like Userpilot will enable you to create and trigger surveys contextually across the customer journey and tag responses to identify patterns. Video calls work best for this sort of interview. Our platform lets you tag your qualitative responses using specific keywords.

Product Research 90

Product Research Feedback Software Analytic Tools Data Visualization 90

Userpilot

MARCH 16, 2023

For instance, you can use the NPS response tagging feature to analyze qualitative feedback and find exactly what improvements your product needs. You can even tag features to track feature engagement. You can also make up to 20 feature tags. However, unlike Userpilot, you cannot tag and analyze the NPS responses in-app.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Integrated NPS surveys with analytics and response tagging for qualitative analysis. Feature tagging for product usage tracking (you can track clicks, text inputs, and hovers). Heatmaps for user engagement tracking.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

JULY 22, 2022

Give users self-service options, like video tutorials and help articles, to improve customer success. Organize NPS survey responses with tags – identify the patterns behind low customer satisfaction. Instead of an empty state, the Notion team has a demo doc showing everything you can add – videos, to-do lists, different pages, etc.

Feedback Software 96

Feedback Software Analytic Tools User Testing Product Research 96

Userpilot

DECEMBER 8, 2022

Userpilot is best for in-app user performance tracking thanks to its feature tagging and heatmap tools. The use cases of scroll maps include analyzing the effectiveness of web page elements such as CTAs, videos, or banners. To identify which features lack attention, use feature tagging in Userpilot.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Customer Feedback 97

Userpilot

MARCH 9, 2023

First, he made a four-minute explainer video and leveraged a channel he knew already had an audience. He posted the video on Digg which had an audience of young, tech-savvy who would happily become early adopters. Using tags on certain features to record usage. Dropbox’s beta waitlist grew from 5,00o to 75,000 overnight.

User Testing 97

User Testing Product Research Product Marketing Customer Feedback 97

Userpilot

FEBRUARY 5, 2023

Userpilot can help you track behavioral KPIs by using feature tagging to track feature usage, creating heatmaps , and custom events to collect more insights. You can use the data to optimize the help center with the knowledge base , widgets , micro videos , improved self-service support , etc. Tag feature. Feature heatmap.

Onboarding KPIs 97

Onboarding KPIs KPI Analytic Tools Feedback Software 97

Userpilot

NOVEMBER 19, 2022

Create AI-generated micro videos to provide quick help to customers. Use AI-generated micro videos to assist customers through short tutorials. Using AI-generated micro videos, you can reach the right target audience at the right time. Synthesia AI to generate video from content. NPS response tagging in Userpilot.

Onboarding KPIs 97

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 97

Userpilot

SEPTEMBER 2, 2022

Offers different help guide styles ( videos , in-app flows triggers, chat, feedback, etc.). Integrated NPS surveys with analytics and response tagging. Feature tagging for product usage tracking. Unlimited Feature Tags. More than 9 million assets to use – characters, videos, icons, and stock photos. Integrations.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Software Review 97

Userpilot

DECEMBER 10, 2022

Tag UI elements and monitor how users interact with different features or buttons. For example, instead of writing 2000 words to explain how a feature works, create a short in-app video tutorial. Embed videos inside UI patterns with Userpilot. Tag features and analyze product usage. Feature tagging in Userpilot.

Customer Experience 97

Customer Experience User Friction User Testing Customer Feedback 97

Userpilot

FEBRUARY 3, 2023

For instance, you tag features that users need in secondary onboarding to see how they are interacting with them. Feature tagging in Userpilot. Among the examples are videos , case studies, documentation articles, and webinar recordings. Create a variety of content formats to cater to everyone’s learning style.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

AUGUST 31, 2021

There are several best practices for writing great release notes including using simple language, incorporating video tutorials, and linking to additional more detailed resources. You can distribute your release notes within your app, via email, on your website, on your blog, and on social media. What are release notes?

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

OCTOBER 31, 2022

Another impressive dimension of Userpilot’s software is event tracking and feature tagging. You can utilize feature tagging to tag UI elements and track custom events and even take it a step further by tracking performance toward distinct product goals. Userpilot features: Event tracking and feature tagging.

Analytic Tools 96

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 96

The Product Coalition

JANUARY 12, 2021

A few social media contests you can experiment with include: Photo contests: Users submit a photo promoting your product or brand and tag your profile using specific hashtags. Sweepstakes: Users enter their email or comment on a post and tag 2–5 friends. The winner is randomly selected. The comment with the most impressions wins.

Marketing 133

Marketing Strategy Advertising Customer Experience 133

Userpilot

DECEMBER 13, 2022

Tag features to see how different segments that need the feature to complete their JTBD engage with it. Feature tagging with Userpilot. You can pair heatmaps with feature tags to provide more valuable insights. This knowledge base should be extensive and include written or video tutorials, user guides, infographics, etc.

Analytic Tools 91

Analytic Tools Research Software Feedback Software Data Visualization 91

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. ” Then, tag and organize your responses into three buckets: promoters, passives, and detractors. Getting customers to send over video testimonials.

Customer Experience 97

Customer Experience B2B User Testing Customer Feedback 97

Userpilot

MAY 17, 2023

For example, if your user has just finished editing a video clip in your app, an in-app prompt, like a tooltip , could show them how to share it via their preferred channel, like YouTube. Loom contextual message promoting a new feature Loom is a well-known video messaging platform. What are these? This increases product engagement.

Customer Experience 93

Customer Experience User Testing Analytic Tools Feedback Software 93