Userpilot

MAY 19, 2024

Must have features for customer feedback tools On the lookout to find the best customer feedback tools? We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Brands shifted focus to improving long-term retention. Download the deck here.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

NOVEMBER 27, 2023

TL;DR The Net Promoter Score (NPS) is a metric used to measure customer satisfaction and loyalty. It involves asking a single question to customers on how likely they are to recommend your product/service. It involves asking a single question to customers on how likely they are to recommend your product/service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

TL;DR The Net Promoter Score (NPS) is a metric used to measure customer satisfaction and loyalty. It involves asking a single question to customers on how likely they are to recommend your product/service. It involves asking a single question to customers on how likely they are to recommend your product/service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 30, 2024

Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors. Microsoft Dynamics 365.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Intercom, Inc.

NOVEMBER 30, 2021

Download The Ultimate Modern Support Tech Stack guide. The anatomy of a modern customer support tech stack . The benefits of future-proofing your customer support tech stack for the new conversational support era are clear. Work for an enterprise or fast-growing company? Let’s dive in. The future of support is here.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

MAY 26, 2024

The platform also helps you announce new product features and collect customer feedback. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Appcues : best customer feedback tool for creating mobile surveys.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

DECEMBER 10, 2023

Try Userpilot FREE 14 Day Trial No Credit Card Required What is customer experience Customer experience refers to a customer’s perception of your brand based on their interaction with your product or brand across all stages of their customer’s journey.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

Userpilot

MAY 26, 2024

Must have features for customer feedback tools On the lookout to find the best customer feedback tools? We’ve curated a list of the best tools that are trustworthy: Userpilot : best customer feedback tool for creating NPS surveys without Userpilot branding and with NPS tagging capability.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

NOVEMBER 27, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

OCTOBER 30, 2023

Customize the button texts, colors, and designs to match your brand. Set up custom audiences, segments, timing, and targeting rules to trigger the surveys. Templates: Collecting user feedback can be pretty quick with UserGuiding thanks to its template gallery. Features include: Removal of UserGuiding branding.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

NOVEMBER 16, 2021

Appcues has 3 main pricing plans: Essentials, Growth and Enterprise. In this post, we’ll dive deep into Appcues’ pricing plans and see which is the most appropriate for what kind of use case and user persona. Appcues pricing is divided into three plans: Essentials for $249, Growth for $879, and Enterprise with custom pricing.

Analytic Tools 90

Analytic Tools Feedback Software User Testing Data Visualization 90

Userpilot

MAY 20, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. With Chameleon, SaaS teams can now create beautiful product tours that help, guide, and delight their users throughout their journey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

FEBRUARY 21, 2023

You cannot analyze the data directly in Appcues – you can only download a CSV report to start analyzing your data. Moreover, Appcues is quite pricey – the Traction plan that allows you to make most out of customer survey tools starts at $10,500. Walkme is an enterprise onboarding tool, mostly used for employee onboarding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 30, 2023

The platform also helps you announce new product features and collect customer feedback. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Moreover, localization support is only available in the Enterprise tier.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

OCTOBER 30, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). You can publish NPS surveys to collect user feedback and assess customer satisfaction.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

OCTOBER 30, 2023

Customize the button texts, colors, and designs to match your brand. Set up custom audiences, segments, timing, and targeting rules to trigger the surveys. Templates: Collecting user feedback can be pretty quick with UserGuiding thanks to its template gallery. Features include: Removal of UserGuiding branding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

OCTOBER 30, 2023

Manual localization – UserGuiding doesn’t have AI-powered localization, so you’ll need to manually download, translate, and upload every CSV when attempting to localize content for your product. UserGuiding pricing UserGuiding has three plans to choose from, targeted towards a range of business sizes from startup to enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 12, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 27, 2023

For example, HelpScout’s knowledge base feature can be used to provide self-service support options to customers, which can help them learn more about your product and increase their usage and adoption. HelpScout for user feedback HelpScout offers several features that enable businesses to collect and analyze user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app. You can use survey templates out of the box, customize them to fit your brand and UI, and trigger them contextually using segmentation. Looking for the best tool for customer feedback? Here’s how customer feedback tools help.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

NOVEMBER 28, 2023

Manual localization – UserGuiding doesn’t have AI-powered localization, so you’ll need to manually download, translate, and upload every CSV when attempting to localize content for your product. UserGuiding pricing UserGuiding has three plans to choose from, targeted towards a range of business sizes from startup to enterprise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 27, 2023

Appcues customer feedback functionality offers an easy way to build in-app surveys like the NPS without coding, but there’s no way to analyze the feedback – which kind of defies the purpose of using Appcues for this use case. You cannot analyze the data directly in Appcues – you can only download a CSV report to start analyzing your data.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 10, 2023

Let’s explore how Pendo, Appcues, and UserGuiding compare when it comes to customer experience management. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Note: You’ll need to upgrade to the Growth or Portfolio plan to get full NPS analytics.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

OCTOBER 30, 2023

The platform also helps you announce new product features and collect customer feedback. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Moreover, localization support is only available in the Enterprise tier.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

DECEMBER 10, 2023

NPS : Pendo has a separate feature for NPS surveys that offers more advanced customization and analytics options than its standard polls. Note: All NPS surveys include Pendo branding that can only be removed by upgrading to the $7,000/year Starter plan. Moreover, localization support is only available in the Enterprise tier.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

MAY 30, 2023

WalkMe is ideal for enterprise companies looking for employee onboarding software. While the tool offers advanced customization, it has a steep learning curve and a heavy price tag. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. What is WalkMe best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Usersnap

JANUARY 20, 2023

Informational self-service tools allow customers to handle customer support inquiries independently. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. They simplify customer interactions and increase customer satisfaction.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2023

Manual localization – UserGuiding doesn’t have AI-powered localization, so you’ll need to manually download, translate, and upload every CSV when attempting to localize content for your product. UserGuiding pricing UserGuiding has three plans to choose from, targeted towards a range of business sizes from startup to enterprise.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

DECEMBER 15, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

NOVEMBER 27, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

MARCH 16, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Full customer support access.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

DECEMBER 12, 2023

Custom Themes : Pendo’s themes let you create multiple palettes and ensure that any in-app materials published align with your existing brand palette (however, you can only create/customize themes after you’ve installed the Pendo snippet). Moreover, localization support is only available in the Enterprise tier.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

Localization : Self-service support can be tricky if your product has a multilingual user base, but UserGuiding does have localization features that can help with that. It’s worth noting that the localization is NOT automated, so you’ll need to manually download, translate, and upload CSVs. Full customer support access.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 15, 2023

Onboarding Module : You can add the onboarding module to your in-app resource center in two clicks then change the color, text style, and progress icon to align it with your product’s brand palette. Growth : Pendo’s Growth plan is designed to be used for a single web or mobile app but can accommodate a custom number of MAUs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JUNE 27, 2023

For example, Help Scout’s knowledge base feature can be used to provide self-service support options to customers, which can help them learn more about your product and increase their usage and adoption. HelpScout for user feedback Help Scout offers several features that enable businesses to collect and analyze user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52