Userpilot

MAY 2, 2024

Collect user feedback regularly through in-app surveys to identify improvement areas. Monitor user sentiment through in-app NPS surveys. Implement a retention dashboard to track vital metrics across user segments. Use cancellation surveys to understand churn reasons and win back potential churners.

Data Visualization 84

Data Visualization User Testing Customer Feedback Analytic Tools 84

Userpilot

MAY 26, 2024

Dashboard and Reporting : Userpilot offers intuitive dashboards that aggregate key metrics and reports for easy analysis. These dashboards include product usage, user activation, core feature engagement, and retention metrics, providing a comprehensive view of user interactions and engagement. No in-app engagement or surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. An NPS program is a tool that allows you to conduct NPS surveys and collect feedback from users. Then, you should set the timing and frequency of sending NPS surveys. What is an NPS program?

Feedback Software 89

Feedback Software Analytic Tools Research Software Software Review 89

Userpilot

JUNE 21, 2021

NPS surveys can be delivered in-app (web or mobile), or by e-mail or SMS. The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. What is an NPS survey?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

DECEMBER 21, 2022

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. Mixpanel is a marketing analytics tool that imports data and transforms it into visual and interactive dashboards. Enterprise. Marketing data can be messy and confusing.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

OCTOBER 17, 2023

TL;DR Customer insights are deep interpretations of customer’s actions, preferences, and needs based on data like purchase history, social media interactions, customer surveys , etc. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement.

Data Visualization 79

Data Visualization Analytic Tools Research Software Feedback Software 79

Userpilot

JANUARY 5, 2023

NPS (Net Promoter Score) survey is a customer loyalty and satisfaction metric that measures the likelihood of recommendation on a scale of 0-10. NPS survey respondents can be divided into 3 categories: promoters (9-10), passives (7-8), and detractors (6 or lower). What is an NPS (Net Promoter Score) survey? Let’s dive in!

Data Visualization 75

Data Visualization Feedback Software Customer Feedback Customer Experience 75

Userpilot

JULY 24, 2023

Proactive Campaigns is a Zendesk integration for sending bulk emails and surveys. Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

Embedded Analytics 74

Embedded Analytics Data Visualization Analytic Tools Feedback Software 74

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Zendesk – best customer service platform for enterprise companies Zendesk is a well-known customer service platform for large companies.

Analytic Tools 78

Analytic Tools Feedback Software Reporting Tools Data Visualization 78

Userpilot

FEBRUARY 6, 2023

Descriptive analytics makes sense of past data about customers, creating a story of their interactions with your brand. Collect customer loyalty insights with NPS surveys. Trigger churn surveys when users want to cancel their accounts. Diagnostic analytics involves finding the cause behind patterns in your customer data.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Feedback 92

Userpilot

MARCH 29, 2024

How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Use social proof to build brand authority. User feedback surveys Implement customer experience surveys to gather insights directly from your customers.

Data Visualization 92

Data Visualization User Testing Analytic Tools Feedback Software 92

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. Sending in-app surveys to gather relevant feedback and iterate your strategy. Welcome survey example. But what strategies work? Feature request example.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

JULY 31, 2023

The app allows you to launch in-app surveys to collect qualitative and quantitative user feedback, including NPS data. It also offers surveys and feedback tools that allow you to measure customer insights and collect ideas on how to improve the product. Pendo dashboard. Userpilot survey builder. Userpilot dashboard.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

Userpilot

JUNE 2, 2024

Userpilot lets you collect customer data in the form of event tracking, feature tags, and surveys. These include in-app activity , purchase history, customer feedback from surveys, customer service interactions, and social media engagement. Also, you get custom dashboards to view these reports and filter the data.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile in-app feedback tools & solutions. This saves companies valuable time and resources. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MAY 26, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. With features such as NPS surveys, in-app surveys, and survey analytics, it can help you with collecting and analyzing customer insights without coding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 30, 2024

HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Typeform offers interactive surveys , customization options, and logic jumps for engaging and versatile online interactions.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

MAY 20, 2024

Here are the best product-led growth tools for user feedback: Refiner is the best customer feedback software for creating shareable user surveys. Segmentation : Userpilot’s sophisticated user segmentation allows you to group users based on different attributes like user persona, previous survey responses, NPS scores, and product usage.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JUNE 28, 2023

Are HubSpot surveys any good? To be more specific, we look at the different types of surveys you can create in HubSpot, how to do it as well as their pros and cons. TL;DR HubSpot surveys are one of HubSpot’s customer feedback tools , allowing you to collect feedback and gain insights into customer needs.

Product Research 80

Product Research Data Visualization Software Review Feedback Software 80

Userpilot

DECEMBER 15, 2023

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Let’s explore how Pendo, Appcues, and Stonly compare when it comes to in-app surveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

MAY 22, 2024

It helps increase customer loyalty , brand awareness, conversions, and engagement. This enterprise agility platform offers real-time customer intelligence for personalized engagement. This knowledge empowers you to boost customer loyalty and retention, brand awareness, trial-to-paid conversions , and engagement. Enterprise.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Reporting Tools 98

Userpilot

MAY 17, 2024

10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options. Refiner — Best product feedback tool for email surveys and generating shareable survey links. Userzoom — Best customer feedback tool for enterprise-level UX research. Customer feedback survey templates in Userpilot.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and Chameleon is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Let’s explore how Pendo, Appcues, and Chameleon compare when it comes to in-app surveys.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

NOVEMBER 27, 2023

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Get a Userpilot demo for in-app surveys and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

JUNE 2, 2024

Customizable in-app brand experiences and product tours. Comprehensive in-app survey options and analytics. Advanced survey tools for gathering customer feedback across channels. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Segmentation.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Userpilot

OCTOBER 30, 2023

Looking for a good in-app surveys tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Get a Userpilot demo for in-app surveys and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

MAY 22, 2024

With features such as NPS surveys, in-app surveys, and survey analytics, it can help you with collecting and analyzing customer insights without coding. There is only one type of survey available (Net Promoter Score), and it comes with templates and analytics. Access, analyze, and import in-depth survey results.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 19, 2024

WalkMe enables you to create NPS, feedback, and knowledge test surveys. Feedback surveys help you collect specific feedback related to new features that you’ve released. Similarly, NPS surveys let you understand where your customer loyalty and satisfaction stand. Appcues : best customer feedback tool for creating mobile surveys.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 12, 2024

You also have the option to collect user feedback through microsurveys and NPS (Net Promoter Score) surveys. In-App Help : HelpHero enables you to build a resource center with self-service support, which can be customized to match your branding. You can choose from various help options, including videos, in-app flows, chat, and more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 7, 2024

Userpilot – the best user journey tracking tool for web analytics Userpilot is a product growth platform for enterprises possessing user-tracking software for web analytics to increase adoption and reduce churn. Analytics dashboards. into different dashboards for their convenience. Userpilot’s analytics dashboards.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

MARCH 15, 2024

It’s worth noting that the no-code Appcues Builder lets you customize icons, text, and other elements to match your brand identity. Here’s how Appcues facilitates product growth analysis: You can analyze NPS survey results to get a clear idea of user sentiment. It can also help you monitor user behavior and evaluate product adoption.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 4, 2021

You should consider the following: SMB or Enterprise? Larger enterprises tend to have in-house customer service teams, and if each team member needs an account, the costs can rack up quickly. One good example of a successful follow-up is sending a qualitative survey to gather further data. Delighted Dashboard.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Analytics Dashboards for Data Visualization : Effective tools should have dashboards that present data. Enterprise Plan : Custom pricing.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

NOVEMBER 29, 2023

An all-in-one tool for customer success that can significantly streamline your product research operation through in-app surveys , user tracking, and deep product analytics. A solid research tool to gather high-quality data through market research, surveys, and great reporting tools. Userpilot ’s survey template library.

Data Visualization 81

Data Visualization Research Software Feedback Software Analytic Tools 81

Userpilot

NOVEMBER 22, 2023

Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business. Device type : allows filtering based on the device a visitor uses when they engage with your brand.

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Customer Feedback 76

Userpilot

MAY 19, 2024

With features such as NPS surveys, in-app surveys, and survey analytics, it can help you with collecting and analyzing customer insights without coding. Appcues : best customer feedback tool for creating mobile surveys. You’ll also be able to view poll responses from your home dashboard by adding the poll widget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52