Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

APRIL 11, 2023

Its CRR will be: ([200 – 40] / 180) x 100 = 160/180 x 100 ≈ 90% High retention rates signal that customers are happy with the business and are eager to do business with you again and recommend your brand to others. Tag and track NPS responses in your Userpilot dashboard. Consider a few. In-app survey example.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MAY 5, 2022

Brand loyalty-based: target the loyal fans of your brand (market an upgrade or exclusive offers). While entering new markets, Uber creates localized micromarketing strategies speaking to the population’s transportation problems. Advanced segmentation Userpilot dashboard. Micromarketing vs niche marketing.

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

Bain Public

MAY 29, 2020

Livescale is a software company in Montreal, bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. Their product boosts the efficiency for mass transportation worldwide with an AI-based on-demand bus platform and predictive intelligence dashboard.

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. This means that they’re much more likely to disengage by a multitude of distractions, whether it’s changing transportation, an interrupting co-worker, or shifting gears into the next task.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Andrew Chen

JANUARY 9, 2020

Dashboard clutter. Dashboard clutter – the addition of more KPIs over time – leads to strategy clutter. – so many Japanese brands! There’s now 10,000s of focus who are experts on transportation, marketplaces, mapping, autonomous floating out there. Series C- Bet on the unit economics. Omg right?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

JANUARY 9, 2020

Dashboard clutter. Dashboard clutter – the addition of more KPIs over time – leads to strategy clutter. – so many Japanese brands! There’s now 10,000s of focus who are experts on transportation, marketplaces, mapping, autonomous floating out there. Series C- Bet on the unit economics. Omg right?

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52