Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Book a demo to see how we can help!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. If you need advanced analytics and product usage data, then a digital adoption platform like Userpilot would be a better alternative to Hotjar. Get your free Userpilot demo today! What is Hotjar?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Embedded Analytics 92

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Schedule a demo today to explore its powerful customer satisfaction capabilities firsthand. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. This article discusses how in-app messaging works and the tools to grow your product and business. Book a Userpilot demo today to learn how in-app messaging works and how you can get it right for your business.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

NOVEMBER 19, 2023

TL;DR Intercom is a good choice for customer experience and it comes with features such as user segmentation, interactive user guides, in-app support, and self service support. Schedule a demo today to explore its powerful customer experience capabilities firsthand. Intercom is a customer service platform.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

MAY 20, 2024

Here are the best product growth tools for user behavior analytics: Google Analytics is the best for analyzing the customer journey across web channels. Mixpanel is the best product analytics tool for visualizing customer data. Learn the ropes of feature tagging by signing up for a free Userpilot demo today !

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Book a demo to learn how to use it to deliver more value. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is value-based growth? Back them up with onboarding emails.

Feedback Software 89

Feedback Software Analytic Tools Product Research Data Visualization 89

Userpilot

NOVEMBER 28, 2022

The self-serve approach to customer service provides users with the guidance and resources they need to learn and use the product themselves. Interactive self-service guides are in-app resources that educate users on discovering and using features. Embed your guides inside a resource center to make it readily accessible.

Feedback Software 88

Feedback Software Customer Experience Analytic Tools Embedded Analytics 88

Userpilot

NOVEMBER 16, 2023

TL;DR Intercom is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. Intercom is a customer service platform.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Schedule a demo today to explore its powerful customer experience capabilities firsthand. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

APRIL 12, 2022

The best product videos are engaging and have a goal (brand awareness, product onboarding , product adoption , education, etc.). There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides.

Analytic Tools 87

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 87

Userpilot

APRIL 30, 2024

Book a Userpilot demo today to get started! Try Userpilot and Take Your Product Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Salesforce in-app guidance? It allows you to embed images and videos , and to provide longer step-by-step directions to guide users through more complicated tasks.

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Analytic Tools Feedback Software Software Review Systems Review 74

Gainsight

APRIL 8, 2021

With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified. Horizon Analytics is entirely built on our Gainsight Horizon Experience. The tools I use every day are now available on the go.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

FEBRUARY 19, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. You’ll also be able to view resource center analytics so you can check its performance. Looking for a solution for proactive customer service?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. What does self-service support entail?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. What does self-service support entail?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 31, 2023

So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them. TL;DR User onboarding is the process that users undergo to adopt your product or service. Provide in-app self-service support with a help center and discover where users get stuck. Book a demo to learn how.

Onboarding KPIs 72

Onboarding KPIs Analytic Tools Data Visualization Embedded Analytics 72

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. Let’s get started! However, it does have its fair share of flaws.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 26, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to Userlane. Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. Looking for a Better Alternative for Proactive Customer Service?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 28, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Get a Userpilot demo and drive your product growth code-free. Ability to customize each interactive guide to fit your brand and style. A one-size-fits-all approach won’t bring you the desired results.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

FEBRUARY 26, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to UserIQ. Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. Looking for a Better Alternative for Proactive Customer Service?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 17, 2024

Provide self-service options to reduce pressure on your service reps and offer quicker customer support. Optimize your Saas product development team to set your business up for future success. Book a demo with Userpilot to learn how we can help! What does it mean to scale your SaaS business?

Feedback Software 87

Feedback Software Research Software Analytic Tools User Testing 87

Userpilot

FEBRUARY 25, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to GainsightPX Ready to see Userpilot in action? Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful product adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? Virtual Assistant Integration : This integration is an always-present on-screen assistant offering access to various guides and chapters.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful product adoption capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? Virtual Assistant Integration : This integration is an always-present on-screen assistant offering access to various guides and chapters.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful product experience capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? Product analytics : Helps identify user behavior trends and patterns for better decision-making. Ready to see Userpilot in action?

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful new customer onboarding capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful new customer onboarding capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

FEBRUARY 26, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to HelpHero Ready to see Userpilot in action? Schedule a demo today to explore its powerful proactive customer service capabilities firsthand.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful interactive user guides capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? Ability to customize each interactive guide to fit your brand and style. to ask end users to report a bug in case an alert pops up).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

Schedule a demo today to explore its powerful interactive user guides capabilities firsthand. Try Userpilot GET A DEMO 14 Day Trial No Credit Card Required What is Userlane? Ability to customize each interactive guide to fit your brand and style. to ask end users to report a bug in case an alert pops up).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. Let the reviews (below) and a demo trial convince you.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. Looking for a Better Alternative for Proactive Customer Service?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 15, 2022

Make use of branded conference swag to promote your company at conferences and raise positive awareness. Take advantage of employer branding to turn your employees into brand advocates and drive positive virality. Book a Userpilot demo to learn how Userpilot can help you learn more about your users and increase user loyalty.

Analytic Tools 84

Analytic Tools Research Software Feedback Software Data Visualization 84

Intercom, Inc.

APRIL 25, 2018

They had to click “Start a conversation” to find this link to self-service – it was almost contradictory. Instead of separating the Help Center, we wanted to fully embed the whole article search experience inside the Messenger. The first app lets them request a demo and fill out your essential lead qualification questions.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

Userpilot

NOVEMBER 7, 2023

TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Implement interactive walkthroughs to present your product features in an interactive way. Embed educational microvideos in the UI so users can visualize exactly how to use your product.

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81