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Don’t Ask a PM: What’s a typical day as a product manager?

The Product Coalition

Marketing (product, social, brand, communications, etc.) Finance (pricing, revenue, etc.) Services (customer support, training, etc.) Designers (UX/UI designers, UX researchers, etc.) Engineers (software engineers, quality assurance engineers, etc.) Sales (pre-sales, sales, account management, etc.)

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

It’s the payoff for dozens of blog posts, articles, targeted ads, word-of-mouth campaigns, and brand building endeavors. These teams can check up on customers to make sure they’re progressing down the adoption path, offering hints, support, training, and webinars to complement existing tutorials and documentation.