Remove Branding Remove Positioning Remove Software Review Remove User Experience
article thumbnail

10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

article thumbnail

How to Improve Customer Perception [+ Examples for SaaS]

Userpilot

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Salesforce In-App Guidance: An In-Depth Review of + A Better Alternative

Userpilot

Like any onboarding tool, it sets the tone for user engagement , adoption, and overall productivity. In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. A floating prompt.

article thumbnail

14 Microinteraction Examples That Enhance the User Experience

Userpilot

Every user experience is composed of many microinteraction examples, big and small. In this blog post, we’ll look at some real-world examples of microinteraction use cases and learn how you can implement them into your own designs for better user experiences. What are microinteractions?

article thumbnail

What Is an NPS Program and How To Build One Code-Free?

Userpilot

Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. You should always customize the design of your surveys and integrate them with your brand.

article thumbnail

Customer Perception: How To Measure & Improve It To Create a Positive Customer Perception?

Userpilot

What is the customer perception of your brand? Sometimes it can be tricky to understand how customers perceive your product since it’s subjective and differs from user to user. Customer perception refers to the feelings, beliefs, and opinions that customers have about your product and brand. Are you monitoring it?

article thumbnail

HelpHero for Product Adoption: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Let’s get started!