Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. What follows is a lightly edited transcript of the event. It is an exciting time for us at Intercom.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JULY 31, 2023

How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. User segmentation features allow you to personalize them for different user personas or cohorts.

Data Visualization 83

Data Visualization Embedded Analytics Analytic Tools Feedback Software 83

Userpilot

SEPTEMBER 29, 2022

Collect customer feedback at multiple touchpoints and act on it. Engage customers with in-product messaging. Host virtual customer engagement events such as webinars. Share your company’s vision and gather user input with a public roadmap. Why does customer engagement matter in SaaS?

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52