Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Intercom, Inc.

FEBRUARY 10, 2021

Register for our Built for you webinar today, February 10, at 6pm GMT. We released our visual campaign builder, Series , last year to empower you to design the most effective multichannel messaging campaigns. Filter Resolution Bot reports by mode settings. Want to see these features in action?

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Userpilot

DECEMBER 19, 2022

B2c marketing strategies, on the other hand, target end consumers that are purchasing a product or service for themselves. Start by defining the brand positioning for yourself so you can then communicate it to your website visitors through inbound marketing tactics, paid search, and other methods like referral programs (more on that later).

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. HubSpot implements certification programs to drive brand activation. Through these webinars, Userpilot imparts knowledge that improves the work quality of its target audience.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Gainsight

JANUARY 25, 2024

Manual customer training, i.e., 1:1 sessions with Customer Success Managers (CSMs), PDFs, webinars, etc.—had All of this changes customer expectations on how they expect you to educate them on your product or service. It offers its users a variety of certification possibilities to boost their resume and grow their careers.

Customer Experience 52

Customer Experience Research Software User Testing User Friction 52