Userpilot

MARCH 29, 2024

HubSpot implements certification programs to drive brand activation. HubSpot implements certification programs to drive brand activation Similar to the above, HubSpot offers free educational courses for inbound marketing training. Userpilot's AI launch on Product Hunt.

Branding 84

Branding Analytic Tools Feedback Software User Testing 84

Gainsight

JANUARY 25, 2024

Digital Customer Training in Action: Real-world Examples Let’s examine some well-known and highly lauded digital academies: HubSpot Academy The HubSpot Academy is one of the largest online training resources in the world for knowledge surrounding inbound marketing, sales, and customer service.

Customer Experience 52

Customer Experience Research Software User Testing User Friction 52

Intercom, Inc.

MARCH 29, 2022

We had an inbound sales team as well, basically quite a few groups. Not only do we have this wave of inbound customer volume, we’ve got change in customer expectations. You can use survey responses to route future inbound support queries or use them to trigger sales team workflows. We had a pre-sales team.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118