Certifications Industry Product Management Support Training 
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product.
ProductPlan
APRIL 5, 2022
They’re on the front lines fielding messages from customers trying to use the product to achieve their own goals. Support’s training must therefore delve into far more detail. In this case, the WHY takes a backseat to the WHAT and HOW of your product.
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