ProductPlan
APRIL 5, 2022
In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses. Answer common questions customers ask.
ProductPlan
APRIL 5, 2022
In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses. Answer common questions customers ask.
Userpilot
SEPTEMBER 2, 2022
Customer education refers to the process of teaching customers how to use and find value from your product. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supports mobile learning.
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