article thumbnail

Story-Based Customer Interviews Uncover Much-Needed Context

Product Talk

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. But only if we use the right methods.

article thumbnail

How Can Product Leaders Support Continuous Discovery?

Product Talk

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Why do you need to talk to a customer? Can we get access to customers?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

One Effective Prompt to Overcome a Designer’s Idea Block

UX Planet

USERS: Explain to ChatGPT who the users you design for are. WHY THE USERS NEED IT: Explain the pain point and why the users must solve it. These templates can be customized for various types of account updates or information. PRODUCT: Add here some info about the product you design.

article thumbnail

New Product Launch Checklist: How to Plan a Successful Launch

Userpilot

Userpilot empowers SaaS your product team to run in-app marketing campaigns, collect customer feedback, and analyze users’ interactions with your product. Thankfully, you can get all the data you need by speaking to your existing customers or those of your competition. Sample user persona.

article thumbnail

How to Leverage AI in SaaS? (+Best Tools)

Userpilot

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.