Lenny Rachitsky

MARCH 3, 2024

Before Reality Labs, he ran the Ads and Business Platform product group, where he led engineering, product, research, analytics, and design, taking annual revenue from $4 billion to $40 billion in five years. While Boz celebrates startup culture, he also acknowledges its challenges. Simplify security.

CTO 94

CTO User Testing Analytic Tools Research Software 94

Department of Product

SEPTEMBER 14, 2023

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. Chartpack: R&D spend – what are companies spending R&D budgets on and how can you set up your teams for innovation?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Lenny Rachitsky

AUGUST 4, 2024

Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • Explo —Embed customer-facing analytics in your product • Attio —The powerful, flexible CRM for fast-growing startups — Brian Tolkin is the Head of Product at Opendoor.

Technical Review 69

Technical Review Product Research User Testing Embedded Analytics 69

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Systems Review 81

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Users can also embed videos, articles, and more into walkthroughs. Customizable Reports. Predictive Analytics.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

JUNE 22, 2020

Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. In terms of web analytics, I encourage you to use business intelligence tools to create dashboards and retrieve live data.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product Coalition

JULY 3, 2018

Support Hero is self-service knowledge base that helps companies educate their clients. Most small software companies can’t afford offering 24/7 customer support. The other thing I would add is that offering efficient self help resources can help a lot with that. Hi Matic, Let’s get started! It’s just not feasible.

Analytic Tools 60

Analytic Tools Feedback Software Education Embedded Analytics 60

Userpilot

NOVEMBER 28, 2022

If you’re a SaaS company, the ideal churn rate is between 5-7%. If you’re a newer startup, your churn rate will likely be higher. Also, collect customer feedback with surveys and analyze customer data with product analytics to make informed improvements. Most customers prefer self-service support.

Feedback Software 86

Feedback Software Customer Feedback Customer Experience User Testing 86

The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Most companies hire a product manager (and other positions) too late. both in the short and long term.

Product Management 169

Product Management Product Manager User Testing Weak Development Team 169

Userpilot

AUGUST 15, 2024

Now, Ben dedicates his time to helping startup founders and heads of products embrace sustainable and defensible growth strategies. Usually, he works with B2B companies that have already achieved product-market fit and are looking to scale their operations. The product-led geek. Here’s when the PLG and PLS motions get into play.

Customer Experience 85

Customer Experience User Testing Data Visualization Analytic Tools 85

Userpilot

NOVEMBER 27, 2023

A good SaaS churn rate varies by industry and growth stage, but generally, a 5%-7% annual churn is acceptable for established companies. Customer retention rates generally run high for SaaS companies, with established ones enjoying a retention rate of around 90% on average. Suppose your company has 80 customers at the start of June.

Product Research 74

Product Research Data Visualization Feedback Software Analytic Tools 74

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. An analyst or analytics engineer is responsible for modeling the data and will care about its structure, and you might have several teams responsible for building reports and analysing the data in several tools (e.g.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Embedded Analytics 82

Userpilot

JUNE 8, 2021

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Bain Public

JUNE 18, 2019

This year, by partnering with Founder Fuel , we set a lofty goal to undertake pro bono advisory work bringing the ideas of Product Leadership, Product Strategy and Product Development processes to 2019 cohort startups. We’ve given a full day Product Management workshop and over fifty hours of advisory services in the startup interest.

Analytic Tools 40

Analytic Tools Embedded Analytics Data Visualization User Testing 40

Userpilot

MAY 7, 2020

Firstly, let’s imagine a scenario in which a user needs to filter the analytics on their reporting page. Then they browse around the various articles until they spot one about filtering reports. On the flip side, if you embed your help docs into your product using a help center widget, then the friction is reduced.

Analytic Tools 59

Analytic Tools Feedback Software Embedded Analytics Reporting Tools 59

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. UserGuiding is the best user onboarding software for small companies. ClickUp is the best project management tool for SaaS companies. Don’t fret!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 14, 2020

There’s something for everyone here, from MVPs and early-stage startups to scaling SaaS businesses. Early stage startups have a lot to consider when thinking about customer onboarding software. Help docs are a great way of providing users with a self-serve onboarding approach. Help Scout. Moment and activation.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Customer Experience 94

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. Analytics are not advanced : Chameleon doesn’t possess robust analytics features like Userpilot does.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

APRIL 11, 2019

In startups, there is often a focus on Ideal Customer Profile (ICP), but many consumer products struggle with this because they just don’t know who will love it first, and saying “Everyone” is a recipe for startup failure. Founder, Marketing, CX) and the number of employees at the company?—?this this took me an hour or so.

User Testing 66

User Testing Data Visualization Product Marketing Feedback Software 66

Userpilot

MAY 19, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 31, 2023

SaaS startups can use WalkMe to onboard customers , keep them in the loop about product changes, and provide ongoing support inside the product. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior.

Data Visualization 81

Data Visualization Embedded Analytics Analytic Tools Feedback Software 81

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. If you’re a startup or small business with a limited budget, you might benefit from using a tool like Userpilot that offers more value for money.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

DISQO

OCTOBER 24, 2019

The big picture: Rapid consolidation, digital partnerships, and major acquisitions in every conceivable discipline have forced the hands of organizations big and small, with large holding companies swallowing up entire firms and micro-agencies popping up in response to company culture that often gets lost in the transition.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

BrainMates

JULY 23, 2019

“When we attended the public Product Management course here in Singapore with Brainmates Head of Training, Nick Coster, we were early stage startup and, while we all had position titles, we were still unclear about who was responsible for what and what our process was.” “We are too small a company to waste money.

Fractional CTO 40

Fractional CTO CTO Embedded Analytics Reporting Tools 40