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What is Customer Sentiment Score & How to Measure It?

Userpilot

Measuring customer sentiment helps understand customer needs, enhance customer experience, boost retention , reduce churn guide business strategy, and monitor brand health. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights.

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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are user behavior patterns? Customer survey templates in Userpilot.

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How to Conduct a UX Audit in SaaS

Userpilot

TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. UX audits highlight usability issues that drive users away, along with opportunities for refinement to improve customer satisfaction. Put it all together in a shareable UX audit report.

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Building an Efficient Release Management Process

Split

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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The Differences, Pros and Cons Between Waterfall and Agile Methodologies

The Product Coalition

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability.

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Successful Agility In Product Delivery Requires Dynamic Implementation

The Product Coalition

Value People Over Process A core principle of agility is delivering value to users more quickly while adapting to real-world conditions. Technology development is wrought with inefficiencies, blockers, and hiccups. Technology development is cognitive work. People are by far the messiest variable. Clarity is key.

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