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What’s a Customer Success Handbook and why it’s important?

Gainsight

Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. A good handbook should be crowdsourced. Review sections of the handbook and make improvements in team meetings. Ask team members to log change requests either as comments in the book or in another system.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. 1. : Roadmap and Build Products Customers Love Aha!

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4 learnings from joining a US – Japan Design and Marketing Agency

freshtrax

My previous company was an online marketplace of independent artists and designers with the company crowdsourcing art and graphic design through monthly design challenges. work schedules are individually managed due to the nature of the work and the client’s decisions. Although our office hours are from 9 a.m. – 5 p.m.,

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30 Steps to Mobile App Launch

Alchemer Mobile

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Use this as an opportunity to crowdsource quality assurance and ensure a relatively bug-free experience once you release your public app.

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How we use Slack at Slack

The Product Coalition

For example, we run a weekly executive product review with a small group, sparing people’s time from unnecessary meetings, and then “pin” the notes in a public channel. Our Customer Experience team sends every tweet to @SlackHQ into a channel to review and discuss (we have #love-tweets and #beef-tweets).

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Crowdtesting – all you need to know

Usersnap

Let’s look at the primary “Crowdsourcing” concept first. Due to this disruption, traditional ways of innovation are insufficient. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online. Access to testing specialists has become limited due to these restrictions.

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Top 6 Translation Management Tools for Software Builders

Usersnap

During our research of the best-in-class translation management systems, we ended up comparing the following ones: Smartling : Among the leading translation management platforms and language service providers LingoHub : For us – one of the hidden champions in software translation management. Team plans start at $150 per month.