Intercom, Inc.
JUNE 1, 2021
In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. Sound familiar?
Gainsight
AUGUST 24, 2020
The Customer Success Operations team I manage has responsibilities ranging across: Software administration. Customer communications and surveys. User adoption programs ranging from webinars to newsletters to Sightline Vault solutions . Customer technical consulting, including admin office hours.
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Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. Focus your answer on: This is your opportunity to demonstrate your ability to communicate effectively. Once you know that, identify actionable solutions.
Gainsight
FEBRUARY 12, 2019
Over the past few years, we’ve started to see thought leadership on the unique relationship between Product Management and Customer Success. Most recently, it culminated with Gainsight’s rollout of the PX Product Experience Platform. Every user has to go through it to get access to your platform.
Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. Focus your answer on: This is your opportunity to demonstrate your ability to communicate effectively. Once you know that, identify actionable solutions.
Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. Focus your answer on: This is your opportunity to demonstrate your ability to communicate effectively. Once you know that, identify actionable solutions.
Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. Focus your answer on: This is your opportunity to demonstrate your ability to communicate effectively. Once you know that, identify actionable solutions.
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