Customer Communications Marketing Outbound Positioning 
Intercom, Inc.
MARCH 28, 2022
Third, the lines between sales, marketing, product, and support are blurring. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue? Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”.
Intercom, Inc.
NOVEMBER 30, 2021
Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Is your tech stack ready?
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Intercom, Inc.
JANUARY 28, 2020
Nowadays, digital solutions like CRMs have made it easier for sales teams to manage their pipelines online but that doesn’t always result in the best experience for the end buyer. . A centralized solution. For us, that solution is Intercom. Lead generation. Driving ABM with Intercom.
Userpilot
MAY 2, 2022
NPS results can be either positive (more promoters) or negative ( more detractors ). While the standards for positive scores vary between industries, any negative number indicates trouble. So, either you’re targeting the wrong customer segments, or your product needs to be improved. What is Intercom used for?
ProductPlan
MARCH 17, 2020
The roadmap needs to communicate the big picture to the organization — the initiatives that move the needle, expand markets, address competition, and create customer value. It’s challenging to communicate strategy in a list that’s 200 items long. Common outbound effort activities include: Competitive differentiation.
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