The Product Coalition

JUNE 21, 2021

But the experiences for many others who rely on tangible interactions with real people?—?they The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 91

Analytic Tools Data Visualization Research Software Customer Experience 91

Intercom, Inc.

FEBRUARY 4, 2021

If you’re short on time, here’s some quick takeaways: Trillions of dollars worth of fossil fuels are wasted every year. We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable. And by the time I was 16, I had 12 people working for me.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. PMMs set their daily priorities so that they align with these OKRs, and Jones’s role is to empower and unblock their paths while at the same time working with them to develop their craft as a product marketer. Founded in 2009 and officially launched in 2011, Uber Technologies Inc.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. PMMs set their daily priorities so that they align with these OKRs, and Jones’s role is to empower and unblock their paths while at the same time working with them to develop their craft as a product marketer. Founded in 2009 and officially launched in 2011, Uber Technologies Inc.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Andrew Chen

JUNE 21, 2017

There were a couple things that got me over the line: TK’s insanely big vision for Uber, the already huge impact the team was making, and the entrepreneurial culture he’d created. Happier times. At the same time, one of the most important startups has been built in the last few years, and they deserve to be called out.

Transportation 110

Transportation Vision Leadership Reporting Tools 110

Andrew Chen

NOVEMBER 26, 2018

Am excited to share a vision on the past and future of the service economy, in a collaboration by my a16z colleague Li Jin. We’ve all had the experience of asking friends for recommendations for a great service provider, whether it be a great childcare provider, doctor, or hair stylist. We answer, emphatically, yes! Why is that?

Startups 111

Startups Technical Review Customer Experience Software Review 111

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. Pains, gains and expectations.

User Testing 52

User Testing Technical Review Transportation Customer Feedback 52

Pragmatic Marketing

MAY 23, 2017

It’s the experience and the promise of that experience delivered consistently. Starbucks gives us something emotionally that no other competitor can: a completely unique experience. Emotions bridge the gap between product and brand, creating real connections with customers. The first is feature-focused.

Branding 70

Branding Feedback Software User Testing Customer Experience 70

UX Studio

SEPTEMBER 10, 2019

This documentation explains why the company exists, what problems it solves, and how it wants to represent itself in its customers’ eyes. Your company’s strategy will succeed only if you can agree on a unified vision together. Define the company’s vision, mission and values. Vision statement examples.

Branding 63

Branding Weak Development Team Strategy Research Software 63

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. Pains, gains and expectations.

User Testing 45

User Testing Technical Review Transportation Customer Feedback 45

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. With all the tools already on the market (or under development), you can give a hyper-immersive experience where all senses of the human body are influenced. But as we can see, it has connected us to the world more than before.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18