Customer Feedback Framework Handbook Weak Development Team 
Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. Putting $125M to work for you, our customers.
Bain Public
DECEMBER 14, 2021
Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. How do you ensure that you are improving it over time? Goldstein, Steve J.
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Product Bookshelf
JANUARY 3, 2017
The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. The sprint is Google Ventures’ unique five-day process for answering crucial questions through prototyping and testing ideas with customers. Knapp says “the bigger the problem, the better the sprint.”
Imaginary Cloud - Design
JULY 2, 2020
It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. User friendly: How the hidden rules of design are changing the way we live, work and play. ? Why is that?
Hutwork
MARCH 19, 2018
The best books available can help you learn more about product management, collaboration, habits, remote teams, different methodologies, and more. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback. If you’re adopting lean thinking, this is the handbook for you.
Intercom, Inc.
OCTOBER 24, 2019
As one of the first 10 employees at Instagram, Bailey was wowed by the generosity and kindness that led early users to from Instameets around shared interests and hobbies. Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control.
Intercom, Inc.
JUNE 28, 2018
This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. To mark the release of the book, this week’s podcast is a special compilation of some of our favorite insights from those growth-focused conversations.
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