ProductPlan

FEBRUARY 18, 2020

The truth is product metrics are affecting product managers’ happiness. Product Metrics are Affecting Your Happiness. What happens when hitting those metrics comes at the expense of the ideal product experience and user satisfaction? Let’s explore this common conundrum some product managers must face.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Pragmatic Marketing

JANUARY 17, 2017

It also allows you to more clearly identify priorities, as well as items that should be set aside because they don’t serve the product vision. Defining Your Product Goals . From the product vision you can derive product goals that will in turn influence the initiatives that are on your roadmap.

Roadmap 70

Roadmap Strategy Vision Customer Experience 70

Imaginary Cloud - Design

SEPTEMBER 1, 2022

An outstanding audit will identify even the slightly less-than-perfect features of a product and discover potential issues that might slow and damage performance. This process can lead to higher customer satisfaction, engagement rate, and conversions. It ensures consistency and fluidity of user experience globally.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Userpilot

FEBRUARY 28, 2024

You can add widgets that track metrics like guide views, time-on-app, feature adoption, and specific product goals. User segmentation. Another differentiating Userpilot feature worth noting is the platform's user segmentation capabilities. Third-party integrations.

Data Visualization 93

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 93

UX Studio

OCTOBER 16, 2017

For this reason, do not do feature prioritization as a solo activity; the more diverse a team (from product designers to business people), the better are the results from the feature prioritization session. Check the following methods because they approach a product’s functions from various perspectives.

Customer Experience 81

Customer Experience User Testing Customer Feedback Technical Advisors 81

UX Studio: Product Management

MARCH 19, 2021

Opportunity scoring is a quantitative method that tries to find the relationship between user satisfaction and feature importance by letting customers give scores on feature ideas. Identifies important features that users are unhappy with. Relies a lot on user scoring. Opportunity scoring. Quick and Easy method.

Product Research 109

Product Research User Testing Development Customer Experience 109

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. So tell us about how you’ve differentiated there. We’ve been able to use Intercom to address the customer base, the questions we’re getting from them, at scale.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118