Userpilot

MAY 1, 2024

UserGuiding is the best customer interaction platform for small businesses. Pendo is the best customer engagement tool for mobile apps. MoEngage is the best AI-powered in-app messaging platform. Hubspot is the best customer relationship management platform. Setting up a custom event in Userpilot.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Reporting Tools 89

Userpilot

APRIL 22, 2024

Notion personalizes onboarding for new users to reduce time to value. JivoChat delays the email verification process to avoid user frustrations. Slack populates empty spaces with in-app messages that drive action. Calendly acquires customers through its viral loop. Kommunicate uses checklists to drive activation.

Feedback Software 77

Feedback Software Product Research Customer Experience Strategy 77

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Proactive messaging.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

FEBRUARY 13, 2024

Reduce the workload on customer support teams, allowing them to think of more ways to provide exceptional customer service. Empower users and increase customer satisfaction. Userpilot pricing Starter : From $249/month and includes features like user feedback, analytics, and engagement tools.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. The marketing strategy for product-led growth is more inbound and you let the product speak for itself. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

DECEMBER 19, 2022

Customer acquisition costs, retention /churn rates, net promoter scores, and monthly recurring revenue growth are the main KPIs you can use to measure your B2B marketing performance. Inbound marketing may be the most commonly covered approach but it won’t be a fit for every SaaS company. Narrow down your target audience.

B2B 93

B2B User Testing Research Software Analytic Tools 93

Intercom, Inc.

MARCH 28, 2022

While customers were already starting to show a clear preference for digital channels such as messaging , COVID-19 amplified this pressure to connect with customers online or risk not connecting with them at all. Instead, we must recognize that happy, empowered employees are the key to happy, empowered customers.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228