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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. What is customer education? User segmentation.

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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. There are a few benefits of investing in a dedicated onboarding system. Book the demo to find out more!

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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

This principle assumes that users face analysis paralysis when contended with too many options. To side-step this, take intentional steps to make tasks easy for your users. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment.