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Announcing multichannel transactional messaging: Make sure your customers get the message

Intercom, Inc.

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. And because it’s Intercom, we’ve reimagined what “transactional messaging” looks like. What is transactional messaging? Order or delivery confirmation.

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The 14 Best Event Tracking Tools for SaaS Companies

Userpilot

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

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Event Data for SaaS: A Complete Guide with Examples

Userpilot

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

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Customer Progress Tracking: How to Do It for SaaS [+ Tools]

Userpilot

Userpilot : A no-code custom event tracking software with analytics features, reports , and customizable surveys for feedback collection. You'll uncover useful data on key metrics such as feature usage , events fired , and numerous engagement metrics , as well. Create custom dashboards with Userpilot. Zoho CRM dashboard.

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14 Best Customer Analytics Platforms in 2024

Userpilot

Kissmetrics is a product analytics tool primarily focusing on event analytics. Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). Starts at Silver’s $199/month.) Account view.

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What is User Engagement Analysis? Top 9 Metrics to Track

Userpilot

User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place. Core feature engagement dashboard in Userpilot. Leaderboards.

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24 Customer Retention Marketing Tactics to Grow Your Customer Base

Userpilot

Implement a retention dashboard to track vital metrics across user segments. It also allows you to track and analyze user interactions and reach your customers with the right messaging at the right time. Based on each channel’s unique characteristics, develop your messaging strategy. Sometimes a lot.