Centercode

AUGUST 7, 2020

When you’re managing beta and delta testing, you’re tasked with providing accurate, useful insights to several different stakeholders — reporting and prioritizing issues for Engineering and QA, feature acceptance for Product Management, contextualizing insights for UX, even testimonials for Marketing. QA Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Education 94

ProductPlan

AUGUST 1, 2019

For the sales and marketing team, that download was the win. Marketing should be encouraged to look beyond capturing customers and focusing just as much on how to keep them active and engaged. And those loyal customers also become a force multiplier when it comes to word-of-mouth marketing. Shifting the focus to loyalty.

Customer Experience 60

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60