Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. Tableau is a business intelligence platform that offers data visualization and AI capabilities. (Starts at Silver’s $199/month.)

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 87

Analytic Tools Feedback Software Research Software Reporting Tools 87

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. Due to their complexity, BI tools often require a data expert for deployment and active use. However, powerful isn’t always useful — particularly for product teams.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Userpilot

APRIL 25, 2024

These discussions can provide valuable feedback on products, perceptions of your company’s brand name, or opinions on competitors. Ensuring high-quality data can be demanding due to issues such as disjointed tools or insufficient analytical expertise. Best wishes on your endeavor! How is the impact of market research measured?

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Usersnap

AUGUST 20, 2021

You can easily write out a generic understanding of what you see in your customer feedback software. An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. Public Reviews. Most people look at online reviews before deciding to become your customer.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Gainsight

JUNE 17, 2020

That all leads to a lot of self-service, tinkering, and experimenting, which in turn leads to high-growth potential sales at innovative companies like Facebook, Strava, Tableau, and Snap. . Lorna: It means our customer success team needs to be highly technical so they can understand and speak to developers on a code-base level.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. More happy customers mean increased sales.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52