Data Visualization Feedback Loop Onboarding KPIs Research Software 
Userpilot
APRIL 22, 2024
In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.
Userpilot
FEBRUARY 21, 2023
User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.
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Userpilot
FEBRUARY 21, 2023
User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.
Intercom, Inc.
MAY 1, 2019
Every product design project is a bit like climbing a hill. This is a story of climbing uphill for Product Tours , our recently launched onboarding tool. A high-quality customer onboarding experience is crucial for long-term growth of a business. Our solution needs to fit in and leverage the rest of the Intercom.
Userpilot
MARCH 19, 2024
Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. Fear not, though, as this article provides lots of valuable insights into the process. We explain what a feature rollout is, why it is important for product teams, and how to conduct them.
Userpilot
JANUARY 22, 2024
A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.
Userpilot
JANUARY 3, 2023
You’ll be trying to answer many questions at once: How do I find critical data points? Are there any special tools I can use? The main way SaaS companies determine this risk is through in-app activities. The main way SaaS companies determine this risk is through in-app activities.
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