Userpilot

JUNE 5, 2023

The PMF survey asks users one key question: ‘How disappointed would you be if you could no longer use the product/feature/service?’ Instead of running ad hoc surveys, schedule them every 3-4 times a year to track changes. Book the demo to see how it works in practice. What is a product-market fit survey ? PMF survey.

Product Research 86

Product Research User Testing Data Visualization Analytic Tools 86

Userpilot

MAY 21, 2023

Delivering a successful feature release is no easy task. In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Let’s get right to it!

Onboarding KPIs 77

Onboarding KPIs Feedback Software User Testing Product Research 77

Userpilot

JULY 9, 2023

Simple and intuitive onboarding experiences focusing on key relevant features will improve product learnability. Simple and intuitive onboarding experiences focusing on key relevant features will improve product learnability. Let’s get right to it! Start improving user experience and usability with user research.

User Testing 77

User Testing Product Research Customer Experience User Experience 77

Userpilot

JANUARY 17, 2023

Value realization is key for product growth. Validation. If your SaaS offers a demo or a free trial, value realization can be the decisive moment when a user decides to convert into a paying customer. Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate.

Feedback Software 92

Feedback Software Research Software Onboarding KPIs Customer Experience 92

Userpilot

MARCH 21, 2022

It involves inviting customers to use a feature that is not ready (but that may be in development) to see how many of them will be interested. Show users the potential value of the new features/products, and try to engage them in the development process (e.g. Get a Userpilot demo and see how you can do it without having to code.

User Testing 89

User Testing Product Research Testing Analytic Tools 89

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. To learn more about how Userpilot can help every aspect of your launch, book a demo today !

Product launches 99

Product launches Product Research Data Visualization Research Software 99

Userpilot

JUNE 15, 2021

Box then provides a fairly simple sign-up form, only asking for a few key details. Note that the tooltips also explain the benefits of the feature, not simply how it works. UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences?

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Userpilot

APRIL 6, 2023

This means complicated UI , redundant features, and unnecessary use of complex technologies. Low feature adoption is one of the symptoms of over-engineering. User stories make you focus on solving specific user problems rather than the actual features. Build your MVP around the most basic features and iterate on them.

Feedback Software 89

Feedback Software Analytic Tools Research Software User Testing 89

Userpilot

MARCH 22, 2022

You can watch the full interview here , or read this article for a summary of the key points. Start with a Minimum Viable Product ( or go directly for a minimum lovable product )-a product introduced in the market with just enough features to attract early adopters. Thinking big: big-picture goals that need to be concretely defined.

Onboarding KPIs 88

Onboarding KPIs Customer Experience Product Research User Testing 88

Userpilot

MARCH 14, 2023

That’s the key question that we tackle in our ultimate guide. TL;DR Freemium is a customer acquisition strategy that gives users access to basic functionality without paying while hiding the more advanced features behind the paywall. Free trials or reverse trials are one way of showcasing the premium features.

Feedback Software 94

Feedback Software Analytic Tools User Testing Data Visualization 94

Indicative

MARCH 12, 2021

It requires using data to form a hypothesis about how you can boost product adoption, implementing those changes, then testing to validate their effect. Improve by implementing key changes. Validate your hypothesis by testing the efficacy of those changes. A Framework for Driving Product Adoption. Then rinse and repeat.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

JUNE 28, 2023

TL;DR Creating an effective customer feedback question is key to understanding your product and how your customers experience it. Finally, you can use customer feedback questions to determine how well customers have received your new products, features, or services. They are also tailored to each customer’s current context.

User Testing 91

User Testing Customer Feedback Customer Satisfaction Feedback Software 91

Userpilot

JUNE 30, 2023

Book the demo to see how it works! Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. Let’s get right to it.

Research Software 82

Research Software Analytic Tools User Testing Onboarding KPIs 82

Userpilot

OCTOBER 21, 2022

Minimum viable features are the set of product characteristics that you need to develop to satisfy a user's need. To build the MVE, you have to deliver features that also delight users and not just the basics or the satisfiers. Use progressive onboarding to expose them to the most relevant features at the time when they need them.

Customer Experience 96

Customer Experience Onboarding KPIs User Testing Customer Feedback 96

Userpilot

JULY 8, 2022

Ever wondered what your users think about your product’s features, UI design, and quality? The process involves creating a data-driven customer journey , tracking feature adoption levels, and taking action based on user feedback. These insights validate (or nullify) your hypothesis about your product’s UX.

Data Visualization 93

Data Visualization Customer Feedback Customer Experience Analytic Tools 93

Userpilot

JULY 17, 2023

We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! In structure by product/feature, the team is responsible for all aspects of the product management cycle , from discovery to launch , and beyond.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

Userpilot

OCTOBER 26, 2022

Your map should always include information about the key goal. Deliverables , also known as Product Backlog Items, are the features that enable you to make an impact. Deliverables , also known as Product Backlog Items, are the features that enable you to make an impact. Book the demo ! What’s impact mapping?

Onboarding KPIs 93

Onboarding KPIs Customer Experience Product Research User Testing 93

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. But access to all Appcues features comes at a price. Appcues key features: Flows. Is that worth paying for? Building a flow in Appcues.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! CSAT surveys measure overall customer satisfaction with the product or feature. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

FEBRUARY 17, 2022

Build features that matter. Nobody wants to work on features that are useless or confusing for the users. In other words, it’s a mindset of developing a cadence of having conversations with your customers and getting regular feedback from them. What is actually the “product role” in a startup?

Product Research 92

Product Research Framework User Testing Research Software 92

Userpilot

DECEMBER 13, 2021

In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. Get a Userpilot demo and see how you can get started. Many SaaS businesses confuse adoption with user acquisition. That can be a fatal mistake. What is product adoption?

Research Software 95

Research Software Feedback Software User Testing Customer Experience 95

Userpilot

OCTOBER 1, 2022

To grasp the full picture of your software adoption process, you need to calculate other metrics such as the activation rate , feature adoption rate , and product stickiness. Implement in-app tooltips to introduce relevant features to the user without disrupting their experience. Let’s go over the concepts: TL;DR.

Feedback Software 93

Feedback Software Research Software User Testing Onboarding KPIs 93

Userpilot

AUGUST 16, 2022

A marketing experiment is a type of market research to validate the effectiveness of an existing marketing strategy or discover a new one. A marketing experiment is a type of market research to validate the effectiveness of an existing marketing strategy or discover a new one. So let’s jump right in. Analyze existing data.

Research Software 94

Research Software Feedback Software Analytic Tools Customer Experience 94

Intercom, Inc.

NOVEMBER 20, 2018

At the very start, you are essentially seeking to validate assumptions you’ve made about the market appetite for your solution. If your product truly meets the needs of the persona group, you are already on the right path, but validating assumptions should not be the key purpose of your initial meetings. That way, she knows.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

MARCH 26, 2020

Maybe your onboarding process isn’t great and they are not adopting the key features that drive them to the ‘ AHA moment’ – where they get the value of your product. Product experiments are an incredibly effective way of validating these assumptions: and optimizing your onboarding flows accordingly.

Analytic Tools 106

Analytic Tools Research Software Customer Experience Onboarding KPIs 106

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. But isn’t that what all companies do?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 10, 2022

Product differentiation is about highlighting the features of your product that make it stand out on the market. Product differentiation is about highlighting the features of your product that make it stand out on the market. What differentiation strategies can a product manager use to make the product stand out in a saturated market?

Differentiation 94

Differentiation Feedback Software Research Software User Testing 94

Userpilot

AUGUST 18, 2022

While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth. These include status seekers, educators, validators, and collaborators. There is nothing more important to a brand than making its customers happy.

User Testing 93

User Testing Customer Experience Customer Feedback Feedback Software 93

Userpilot

JANUARY 7, 2022

A good onboarding system will positively impact metrics like activation , retention , feature usage and Time to Value. The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. What is an onboarding process?

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs User Testing 90

Userpilot

AUGUST 16, 2022

OKRs ( Objectives and Key Results ). What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. You need to ensure it is the right fit for your team. The top 10 goal-setting frameworks are: SMART goals.

Feedback Software 94

Feedback Software Research Software Framework User Testing 94

Usersnap

AUGUST 31, 2019

Google is also consistently asking for customer feedback to improve their features. Google is also consistently asking for customer feedback to improve their features. First, it asks the user to rate the feature with a radio point system, then there’s an optional text area to leave comments and suggestions.

User Testing 95

User Testing Feedback Software Customer Feedback Data Visualization 95

Userpilot

JULY 4, 2022

Not helping users with feature discovery – guide users to get more value from relevant features. If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. User experience is one of the factors contributing to the success of a SaaS product. Avoiding UX debt.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

JANUARY 23, 2023

Real-time personalization is what your users have come to expect from their customer experience. Everyone has their own goals and challenges, and they want their product experience to be tailored to what they need. Real-time personalization helps you meet customer expectations while increasing product growth across the entire user journey.

Customer Experience 93

Customer Experience Analytic Tools Feedback Software Data Visualization 93

Userpilot

MARCH 25, 2022

Moreover, it’s one of the key metrics that investors check before deciding to put their funds into a business. Did you know that the rule of 40 is one of the best indicators of success in SaaS companies? And maintaining sustainable growth is one of the most important steps for maximizing shareholder wealth. How to measure growth?

Feedback Software 93

Feedback Software Onboarding KPIs Customer Experience User Testing 93

Userpilot

JULY 20, 2021

Before we start, I should probably mention that for the last 3 years I have focused on customer research. Before we start, I should probably mention that for the last 3 years I have focused on customer research. But what happens when Marketing doesn’t work? Is it a stable ground to rely on when it comes to growth momentum? positioning.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

JANUARY 28, 2021

We’ve decided to go against the grain and compile a list of tips on how to break into the product management career by experienced PMs + feature the story of John Fontenot – a sales-guy-turned-Project Manager – who is now working on building the first Bootcamp for aspiring PMs – Path2Product.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important.

Research Software 52

Research Software Feedback Software User Testing Product launches 52