Split

MARCH 10, 2023

Design and architecture of a system often plays second fiddle, if it plays at all. Over the past two decades, Agile and the manifesto have strongly and deeply influenced the software development process at almost all levels and organizations. Without a documented architecture, you can lie victim to the bus factor.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. As you rate feature ideas according to the criteria, plot them on the grid. To see how Userpilot can help you make informed prioritization decisions, book the demo!

Data Visualization 89

Data Visualization User Testing Customer Experience Feedback Software 89

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? Then you are in the right place! In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty.

Product Research 77

Product Research Onboarding KPIs Customer Experience Data Visualization 77

Modus Create

MARCH 3, 2021

Chapter 8: Deploying Docker Apps to Kubernetes. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” For instance, one project might use Node JS version 8 with MongoDB version 3, and another might use Node JS version 10 and MongoDB version 4. ” It is still relevant today.

Software Review 98

Software Review Technical Review Development Systems Review 98

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? You will also know how to conduct a conversion analysis in 8 steps, and 3 of the best tools that can improve conversions and boost your product growth. Conversion analysis helps you understand your customer’s behavior.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. When choosing an event-tracking tool, first decide if you need to track user behavior inside a digital product or on a website. To get a taste of Userpilot’s event tracking features, book the demo.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

Userpilot

MARCH 23, 2022

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. You can read on to get the full detail or use the table of contents to jump right to the sections you need. People that rate you 7-8 are passives. They’re not sure if they will recommend you or not.

Product Research 90

Product Research Feedback Software Analytic Tools Research Software 90

Userpilot

JUNE 14, 2023

You want to ask the right questions in the right way to extract meaningful user sentiment insights. A product feedback survey template can help you here by streamlining the feedback collection process with the most relevant questions. For example, you have recently implemented a significant update in the UI of your product.

Product Research 92

Product Research Feedback Software User Testing Customer Feedback 92

Userpilot

MAY 11, 2022

Are you aware that product user segmentation affects all stages of the user journey and the overall growth of a business? You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. Let’s roll! What is product user segmentation?

Analytic Tools 93

Analytic Tools Feedback Software User Testing Customer Feedback 93

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. To track and optimize these product metrics, you can consider trying Userpilot.

Analytic Tools 92

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 92

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? A user onboarding academy will help you get started on user onboarding and how to build great user onboarding flows. Userpilot's product adoption school can teach you everything you need to know about user onboarding.

Onboarding KPIs 91

Onboarding KPIs Customer Experience Data Visualization Certifications 91

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? You’re in the right place. To calculate the NPS score, you subtract the percentage of “detractors” (score 0-6) from the percentage of “promoters” (score 9-10). What is an NPS Survey?

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Software Review 95

Userpilot

NOVEMBER 9, 2022

NPS vs CSAT: why you should use them together. ” NPS helps increase customer satisfaction since you can locate friction points in follow-up questions. ” NPS helps increase customer satisfaction since you can locate friction points in follow-up questions. Keep reading to learn: Pros and cons of NPS and CSAT surveys.

Customer Satisfaction 92

Customer Satisfaction Onboarding KPIs Customer Feedback Product Research 92

Userpilot

APRIL 1, 2022

How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo! To make your product successful in the new market, you may need to add new features that target users expect. What is software localization?

Research Software 96

Research Software Feedback Software User Testing Product Research 96

Userpilot

AUGUST 30, 2022

Do you know that upsell opportunities exist throughout the customer journey and all you have to do is identify and take advantage of them? This article shows you how to drive SaaS growth with upsells. You’ll learn: Why upselling benefits both you and the customer. Yes, they do!

Customer Experience 92

Customer Experience User Testing Product Research Onboarding KPIs 92

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Before you act on user feedback and requests, prioritize them with an appropriate framework. How you act on feedback will depend on the identified problems. Let’s dive in!

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

JUNE 28, 2023

When used correctly, customer feedback can shape your growth strategy, help you detect issues, improve your brand image, and increase customer loyalty. To get your customers to talk, however, you must ask the right questions in the right manner. You can also create customer feedback questions for product usability analysis.

User Testing 91

User Testing Customer Feedback Customer Satisfaction Feedback Software 91

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? You can collect heaps of data but they won’t be of any use if you don’t know what to do with them. SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. Why do you need SaaS analytics?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Department of Product

NOVEMBER 9, 2023

One area of your product that you probably don’t spend too much time thinking about is your 404 error page. You can check it out for yourself here. What’s most intriguing though, is an AI-powered feature which will read third party API documentation for you and create the required integration specs which looks incredibly impressive.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MAY 3, 2022

Do you wonder why users are not engaging well with your app? You’re probably making some of the common product engagement mistakes that PMs make. Gathering data from new users will enable you to send personalized in-app experiences. Mistake #8: Not using the right UX microcopy. See how Userpilot can help.

Feedback Software 84

Feedback Software Analytic Tools Customer Feedback Data Visualization 84

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. These both give you insight into your users’ general behaviors , but user research focuses on understanding your users while the other focuses on understanding how they interact with your product.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

SEPTEMBER 21, 2021

If you’re not someone with a background in web development, figuring out the right modal UI design for your SaaS can be quite a headache. If that problem sounds familiar, then this is the article for you. If that problem sounds familiar, then this is the article for you. Common design ideas for modal windows.

Feedback Software 86

Feedback Software Customer Experience Customer Feedback User Testing 86

Userpilot

JULY 7, 2021

How can you build a user feedback survey and use it in your SaaS? Through contextual, in-app surveys, you can gather precise and accurate user feedback to help you fight churn and inform product development. So let's take a more in-depth look into how to create surveys and ways you can use the insights you collect.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JANUARY 24, 2022

With that being said, you need to push your revenue to a level where it surpasses the amount you lose due to drop-offs. Without further ado, let’s go over some important tactics that you can implement to improve your churn rate. How often should you calculate the churn rate? Let’s get started.

Feedback Software 92

Feedback Software Onboarding KPIs User Testing Customer Experience 92

UX Studio: Product Management

DECEMBER 1, 2020

Whether you work in UX, marketing, or anything digital really, you cannot avoid writing copy anymore. But did you notice that every article keeps recommending the same big names when it comes to writing? Lesser-known tools that could make copywriting easier and more efficient for you. Cliché Finder. Unsuck It.

Research Software 78

Research Software User Testing Product Research Software Review 78

Userpilot

JULY 13, 2021

Walkthroughs have a measurable impact on just about every SaaS metric, including activation , retention , engagement , adoption , and Time to Value. That’s a product tour , and you should avoid those. By the end of the walkthrough, the user should have experienced the value of your product in a visceral, first-hand way.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

AUGUST 19, 2019

First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution. Second, a lot of client collaboration tools offer bank-grade security to ensure that all of your sensitive (and not so sensitive) data is completely safe. Paid plans will cost you from $10 per user per month.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Usersnap

JULY 7, 2021

For any business, small or large, every customer is an asset, without which companies would have no business at all. Since the buyers today have so many purchasing options and substitutes, SaaS businesses in no way can afford to ignore the importance of providing additional values to their buyers. Consistency is the key here.

Customer Experience 59

Customer Experience User Testing Customer Feedback Feedback Software 59

Userpilot

APRIL 6, 2022

Unlike the traditional marketing plans that focus on only attracting prospects, SaaS product marketing helps you stand out in the market and looks at every stage of the customer funnel. This helps you drive retention which is the lifeline of every saas business. So how do you get started? How do SaaS companies do marketing?

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. You can measure growth by using various metrics like pirate metrics. What is SaaS Growth?

Analytic Tools 88

Analytic Tools Feedback Software Research Software Onboarding KPIs 88

Userpilot

MARCH 5, 2021

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. After all, you are building your product for your customer, right? The million-dollar question is: which tools do you use and to what end? Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

APRIL 18, 2024

If you’re struggling to convert your website visitors into customers, your marketing conversion path may need optimization. Start designing the path by setting a clear goal , like “Increase demo bookings by 2.25% by the end of Q2.” A good landing page loads fast and captivates users in 8 seconds or less.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Marketing 87

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. What is product growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 20, 2021

Let me guide you through the brass tacks of the only, may I say, “growth hack” that can safely lead your product to success. Before we start, I should probably mention that for the last 3 years I have focused on customer research. In short, here are the things you should be checking for in a product audit: reported problems.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

APRIL 23, 2021

It stands to reason when you think about how much time and money you spent building your product. That all sounds well and good in theory… but how do you prevent against churn in practice? Allow us to walk you through some churn-reducing strategies that are actually actionable. Don’t forget secondary onboarding 8.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

eG Innovations

JULY 4, 2019

We have invited George Spiers ( [link] ), who is a Citrix architect with rich experience in consulting and implementing Citrix technologies for organizations in various sectors, to write this guest blog and enlighten us on the topic of Citrix monitoring. You will always get the odd instance where a user connection has failed.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Gainsight

MAY 8, 2019

In the era of the subscription economy, there are tons of choices in every category and they all claim to be the best—so how do you decide? The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. But you know what’s worse than spending time on demo calls?

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49