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UX Research Process: A Step-By-Step Framework

Userpilot

The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

Knowing that your user persona is 25 yo, married, and works for a tech company doesn’t help you at all if you don’t understand what is stopping them from using your product. All in one dashboard. Works with: Manages a team of developers, UX designers, and QA engineers Collaborates with Product Marketing Manager.

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Voice of Customer: Why VoC should lead your product development process

Usersnap

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

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March Madness, AI Style

Crafty CTO

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself. My personal experience mirrors these reports. predecessor. Mind-blowing.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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HubSpot Integrations: How to Power Up Your CRM As a SaaS!

Usersnap

HubSpot integrations let you use HubSpot for several purposes, no matter what other programs your business uses. Integrations seamlessly connect all applications to the HubSpot center, so you can streamline and enrich your customer data and get all the analytics/insights in one place. The Benefit of Using a HubSpot Integration.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?