Modus Create

APRIL 16, 2020

This communication challenge is a huge issue in product development. Get developers involved early on. Get developers involved early on. Understand the limitations of your front end framework. Or they do so haphazardly, expecting engineers to reach out for design QA at some undefined time.

Customer Experience 52

Customer Experience Software Review User Testing Product Research 52

Modus Create

SEPTEMBER 1, 2020

Test automation has many applications and benefits, helping to lower costs, speed up development, and raise the quality of your product. So, if you implement test automation without considering this, and without coupling test automation with existing structures and processes, your initiative may fail. Checking Results.

User Testing 98

User Testing Product Research Testing Weak Development Team 98

Intercom, Inc.

JULY 4, 2019

We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. When developing a new feature, the first question you should be asking is, “What will people be doing differently as a result of this feature?” It’s in contrast to a really broad and undefined definition.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212