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Two Development Team Configurations I Lobby Against

Mironov Consulting

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  That’s great training for field sales engineers or support teams, but shallow for application developers.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

From how-to guides to case studies, these show customers how to extract value from the product instead of just driving them to the “front door.”. Drip campaigns based on customer behavior can also be developed that prompt additional engagement.