Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018).

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Agile Leadership Summit. This conference has targeted sessions and speakers for product managers, business leaders, and technology marketers.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Roman Pichler

FEBRUARY 6, 2018

The Product Leadership Conundrum. The development team and stakeholders then use these goals to determine the work they have to do—be it creating a marketing strategy, investigating a new technology, or preparing the distribution channels. You may want to download my decision-making chart to select the right decision rule.).

Weak Development Team 149

Weak Development Team Technical Review User Testing Workshop 149

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. The CPO put together a product board, which met on a regular basis to review the major items coming in.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

ProductPlan

MARCH 21, 2024

We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. Download our complete, data-backed, comprehensive report today and learn what other product professionals say about strategy, outcomes, customer feedback, and more!

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

ProductPlan

OCTOBER 6, 2021

Hence the need to have young and innovative minds who follow the trends of the industry to come up with these strategic thoughts while the senior leaders review and align it with the organization’s business goals.”. Moreover, the most critical projects may not cover every use case and contingency due to poor planning.

Customer Experience 85

Customer Experience Reporting Tools Systems Review Weak Development Team 85

Product Innovation Educators

NOVEMBER 20, 2023

Then we assess technical and operational feasibility. 19:21] How do you schedule reviews? We meet twice a month, but we don’t review every project every month. We typically only review a subset of all the projects. It starts with leadership. Click here to download the Action Guide.

Research Software 102

Research Software User Testing Government Systems Review 102

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Transforming the company’s software offering from a client-side app downloaded by customers to a SaaS solution that customers access in the cloud. Imagine a B2B software company selling a downloadable app that enterprises install on their machines. Let’s review a few best practices.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. It sits at the intersection of UX, tech, and design. 4 – Take an interest in technical aspects.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Gainsight

DECEMBER 12, 2022

In today’s complex operating environment, the risk to a customer relationship is a composite of multiple occurrences (leadership change, non-responsive customer, etc.) Escalated Risk: If the risks fall in the escalated bucket, CSMs and their managers must discuss it in weekly risk reviews with cross-functional leadership with specific asks.

Customer Experience 52

Customer Experience Onboarding KPIs Technical Review Software Review 52

The Product Coalition

JULY 28, 2020

Accordingly, an action plan often starts with hiring a consultancy to help figure out a more actionable roll-out plan, mostly comprising of training and workshops, initial team building activities, and probably some audits concerning financial reporting requirements, technology or governance issues. Download the ‘Agile Transition?—?A

Agile 78

Agile Reporting Tools Feedback Software Download 78

Centercode

APRIL 16, 2019

I recently had an opportunity to work with Alex Larsen , the manager of the technical operations beta team at Trimble Transportation, on just that. His leadership team asked him to develop a framework for measuring the success of his beta team efforts. Measuring Beta Program Success. Creating a Framework for Beta Program Metrics.

Customer Experience 65

Customer Experience User Testing Product Research Customer Feedback 65

Product Talk

SEPTEMBER 9, 2020

I was a technical consultant back then, traveling to a lot of clients all over Europe. And then I went on a product leadership journey—head of product in a small startup, then being general manager at this startup, and then finally, I decided to launch my coaching and consultancy business, which was seven years ago. Congratulations!

Feedback Software 188

Feedback Software User Testing Product Research Research Software 188

Intercom, Inc.

SEPTEMBER 15, 2021

As a tech journalist, Kevin has been witnessing the evolution of the tech industry for more than 20 years. Al Ramadan had started a company called Quokka Sports back in the 1990s during the dot-com boom and I was a columnist for USA Today writing about technology. And well, there’s a little backstory.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

Business of Software Conference

JANUARY 25, 2021

Ben Evans on the macro changes in European tech. Signal tops download charts all over the world. // 2 min read. As AI sparks an arms race of increasingly large datasets, MIT Tech Review considers the downsides. // 6 minute read. We thought we had done what we needed to do but… // 3 min read. 5 – ?

Technical Review 40

Technical Review CTO Software Review Download 40

Intercom, Inc.

APRIL 28, 2022

It doesn’t take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. That was not an intentional choice.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. That means you have to download the app or sign up for the product! You should be sure to do the following in your first 90 days as a PM: Review all the documentation for your product.

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Product Innovation Educators

AUGUST 19, 2016

Should product managers be technical? Some stress technical skills and even engineering or computer science degrees. For some organizations, technical chops are most important for product managers, but this is not the norm. Read just how technical (or not) you need to be… https://under10consulting.com/articles/technical/.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Usersnap

JUNE 17, 2019

How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Most people are not geared to identify specific technical issues. Harvard Business Review reported that 84% of customers say their last interaction with customer service had not exceeded their expectations. This article has got you covered.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Gainsight

NOVEMBER 20, 2019

Download three podcast episodes at the beginning of every week. A must-read amongst leaders of all disciplines, this (slightly) oldie but goodie shares practical nuggets of leadership wisdom that have withstood time. ShapeUp —Basecamp [Free Download]. design-review. #ux. Bookmark this list and get through it bit by bit.

Books 80

Books Blog Feedback Software User Testing 80

Centercode

AUGUST 27, 2019

Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers. That’s not just a tech company problem. Technology is changing so fast that what works today may not work tomorrow. Jennifer : Be a knowledge worker.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

Mind the Product

OCTOBER 9, 2017

In the past, consumers typically read product reviews and bought the product that most reflected what they wanted. Consumers still read reviews and do their own research, but now before buying the product, they like to download and play around on the product’s app. But they can just as easily look elsewhere.

Research Software 142

Research Software User Testing Product Research Customer Experience 142

ProductPlan

AUGUST 23, 2022

Upon hearing news of customers frustrated when the product can’t do something your team never intended it to do or irritated with an arduous user experience due to external factors, it’s easy for newbie and veteran product managers to react with annoyance or anger. “Of Of course, it doesn’t work like that. That was never the intention!”.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

The Product Guy

APRIL 4, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Innovation Educators

JUNE 24, 2016

Read the interview at https://www.infoq.com/articles/book-review-pichler-strategize. Comcast appears to be proud of its innovation competition, exposing a small group of employees to a BB8 robot, VR headsets, and Leap Motion’s sensor technology to help them think outside the box. create a path to executive leadership.

Customer Feedback 48

Customer Feedback Artificial Inteligence User Testing Product Management 48

ProductPlan

MARCH 17, 2020

You must elevate these business-critical strategic components of your product leadership role into your schedule on a regular–even daily–basis. Before we go any further discussing the activities of a strategic product manager, let’s review the key parts of developing and implementing a product strategy. Product Vision.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He Planning is everything.”

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

The Product Guy

MARCH 2, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

ProductPlan

JUNE 21, 2021

Do I try to move into a leadership role at a stealth-mode startup? If they’re not greasing the wheels of progress and actually speeding the delivery of value to customers, they may be ripe for review, modification, or elimination. This can even begin when reviewing their resumes. Some want to amass power.

User Testing 45

User Testing Product Research Framework Customer Experience 45

Usersnap

JUNE 30, 2022

In the world of modern technology, problems and their solutions are popping up faster than it takes you to do a Google search. Because when that same user needs another tool like ours in the future, they’ve probably already had a great experience with us (based on our CSAT, NPS, G2 reviews, etc.), Dynamic Leadership Qualities 7.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

FEBRUARY 15, 2021

Download the Scrum Guide 2020 Reordered for Free How to Make ‘Agile’ Work in Startups Then? Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? Becoming an agile organization is a tedious, lengthy journey.

Agile 174

Agile Startups Technical Review Software Review 174

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Product Innovation Educators

OCTOBER 3, 2022

6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers. On the technical side, for me it’s been learning by hook or by crook. Speaking the language of development and being fluent and conversant are requirements for product leadership.

Technical Review 93

Technical Review Research Software Finance User Testing 93

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. Download the Scrum Guide 2020 Reordered for Free The Scrum Master Theses in Detail The Role of the Scrum Master This first set of the Scrum Master theses addresses their role in the Scrum process. and coaching.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

FEBRUARY 1, 2021

Download the Scrum Guide 2020 Reordered for Free A Brief Refresh: The Product Owner Role According to the Scrum Guide Before we dive into the job ads, let us briefly check the manual on the accountabilities of the Product Owner: The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. (All

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

The Product Coalition

JANUARY 5, 2021

So far, this Product Owner interview guide has been downloaded more than 7,500 times. ?? Download ’71 Scrum Product Owner Interview Questions to Avoid Hiring Agile Imposters’ Product Owner Interview Questions: The Organization of Questions and Answers The ebook provides both questions as well as guidance on the range of suitable answers.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97