The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 117

Research Software Feedback Software Reporting Tools Data Visualization 117

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Subcategories for Finance Apps: Fintech, Banking, Insurance. Finance apps experienced another year of customer engagement gains as people became more comfortable with managing their finances through apps.

Finance 261

Finance User Testing Feedback Software Research Software 261

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 125

Onboarding KPIs Analytic Tools Research Software Data Visualization 125

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

JANUARY 18, 2022

Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022. Stay ahead of the curve: Get the full report.

Reporting Tools 138

Reporting Tools User Testing Inbound Research Software 138

Intercom, Inc.

JUNE 1, 2021

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Not only that, but 49% say those interactions are highly complex, and 32% report that there have been more emotional customer support interactions. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Travel Apps: Transportation, Hospitality & Tourism, Auto. But what about all those times when one of our famous customer service Red Coats isn’t right around the corner?

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

SEPTEMBER 3, 2020

According to a report by Statista , this is how various industries have been impacted by the pandemic. This summer, our team looked at how COVID-19 has impacted mobile app usage patterns by industry. Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Userpilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. In the SaaS industry, the median activation rate is 17%, while the median user growth rate is 4%.

Analytic Tools 92

Analytic Tools Research Software Onboarding KPIs Data Visualization 92

Intercom, Inc.

MAY 18, 2021

Hence they look to industry analysts to explain what’s going on in their area, so they can learn about what’s changing in the industry, and what new tools and technologies have emerged. Support teams don’t have the technology they need. They want to hear it from a qualified and objective source. Enter Forrester.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Explore the best conversion rate optimization tools on the market. CRO analytics is about leveraging quantitative data and analytics to understand how users interact with a product, service, or series of web pages.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Alchemer Mobile

APRIL 9, 2020

Mobile apps in the Food and Drink category have experienced radical change these last few weeks. The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Mind the Product

MARCH 5, 2020

People spend over two hours a day browsing the web using conventional app interfaces, and despite the rise of mobile and mobile-first design, desktop audiences are still significant. So, which platform should you adopt for a new digital service, mobile app or the web? Betting on Apps.

Research Software 117

Research Software Reporting Tools Development Data Visualization 117

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. Consequently, gaps exist when employing existing sales or service technology solutions in an effort to properly address CSM needs.”

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Reveal

OCTOBER 12, 2022

Organizations that want to survive in the market need to keep up pace with new technologies and trends in the analytics space , so they can strengthen their competitive advantage and maximize ROI. Typically, users access data in the data warehouse through analytics applications, SQL clients, or BI tools. . What Is Data Warehousing?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

AUGUST 21, 2019

These include traditional editorial review sites such as Techradar and PCMag , which often review both software and tech gadgets. In addition, change-related anxiety and uncertainty are reported as being two of the key aspects standing in the way of product adoption – something positive reviews can help to alleviate.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. Rich Holmes here. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? We also share examples of different conversion paths and optimization strategies. Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. If so, you’re in the right place!

Research Software 81

Research Software Feedback Software User Testing Reporting Tools 81

Product Innovation Educators

OCTOBER 30, 2023

She oversees product strategy, definition, and launch activities for Kymeta’s mobile satellite communications product line, which is making mobile broadband connectivity around the world ubiquitous. A use case is how customers use your product or service to derive value of some kind. First, I do internet research.

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Reveal

AUGUST 17, 2022

Organizations that want to leverage the full potential of their data to make on-the-spot decisions , have to continually follow the latest trends and technologies in the BI and data analytics space in order to increase revenue, accelerate growth, and improve productivity. Low-Code Development Tools. So, what is to come?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Trackers, cookies, web analytics, and other tools can slow down site performance during heavy traffic.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

Data Visualization 101

Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Alchemer Mobile

FEBRUARY 7, 2019

The convenience and near-instant gratification offered by apps in the Food and Drink category is a key part of our modern-day lives. Food and drink apps straddle both the physical and digital worlds, and work to blur the lines between the two. The potential reach of food and drink apps is just being realized.

Feedback Software 157

Feedback Software User Testing Customer Feedback Research Software 157

freshtrax

MAY 21, 2019

You definitely want to consider using the LINE app for business in Japan. Despite the fact that LINE corporation is the number 1 social media in Japan and a great communication tool, there is very limited information available in English. LINE is a messaging app used by more than 7.9 The Service Reform at the End of 2018.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

The Product Coalition

NOVEMBER 17, 2021

So you’ve decided that mobile is important for your product but now you’re faced with the choice between whether to build a native app, build a mobile web app or make your existing web app more responsive. servers, cloud) and your users interact with your app through their mobile device’s web browser. How you can do this?

Research Software 170

Research Software Analytic Tools Customer Experience User Testing 170

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Not only design but strategy and feature prioritization as well, just to mention a few. Validating the value proposition of an app or website – do your potential customers understand it? When to do it?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. This article will dive into how each department should own its own customer retention strategy – and how it should all fit together! TL;DR- 13 Customer Retention Strategies.

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Feedback Software Research Software User Testing Customer Experience 52