Userpilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. Long wait times, back-and-forth convos, and the absence of self-serve support frustrate users and result in a negative user experience that makes them leave. Focus on major activation events. You’ve opened the right link!

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Data Visualization 98

Userpilot

JULY 13, 2022

Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. First Round’s The Review.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

APRIL 8, 2022

Users highly rate Userpilot for the ease of use, quality of product support, feature updates, and roadmaps , and generally believe it meets the needs of the business better. Appcues get better reviews for the ease of administration. Get a Userpilot demo and see why reviewers rank it higher compared to Appuces.

Analytic Tools 98

Analytic Tools Data Visualization Software Review Customer Experience 98

Userpilot

JULY 9, 2021

Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. It’ll teach you how to set up continuous discovery with your product trio team of product managers, design leads, and tech leads. Recruiting users for discovery interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 29, 2022

Use demographic segmentation to understand your customers’ gender, age, education, income, and so on. This tool lets you create customer groups based on the wide range of in-app behavior: Set custom events for tracking any feature usage. Track how often users click on a particular tooltip , button, or any other element inside your app.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

NOVEMBER 17, 2021

The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. This can be used to track and measure user adoption and engagement during onboarding, which is incredibly important for optimizing the user experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Split

JUNE 15, 2020

The last few months have been some of the most (and somehow least) eventful of our lives, or at least, of mine. The rate of change in my experience of work has been intense, and working through that change has led me to some introspection on change within the technology industry. In this time of crisis, speed is king.

Technical Review 59

Technical Review Software Review Customer Experience Travel 59

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

JANUARY 11, 2024

FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. Ensure a seamless user experience With the signup and KYC processes completed, the user can now get into the app. Book a demo today to learn more! What is FinTech onboarding?

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

The Product Guy

JUNE 25, 2018

3) Identify which tasks I can push back on or request extensions in the event I have more urgent higher priority work. I am working on a fairly large scale project with my manager that touches multiple tech teams. I find it challenging prioritizing certain partner related requests because a separate tech team handles that work.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Indicative

JUNE 11, 2020

Burnout is a high risk for people in the tech industry. Game developers are especially prone to mental fatigue due to being in front of a screen all day. . For instance, product teams may be thinking about ways that they can improve user experience. This material has been prepared for educational purposes only.

Data Visualization 131

Data Visualization Customer Experience Product Research User Testing 131

Userpilot

JUNE 25, 2021

Userpilot’s resource center capability is the perfect way to create convenient support docs to help your users better adopt your product. Heap’s Illuminate feature is ideal for automatically identifying additional necessary steps in your user experience to increase product adoption. The five stages of the Product Adoption Curve.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Userpilot

JULY 21, 2022

Personalize your in-app support hub content based on user segments , user events, localization, and more. Track your module’s performance based on target audiences (user segments), so you can offer the right customer service to the right users. Events triggered by the user. Take Miro as an example.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

FEBRUARY 28, 2023

An effective adoption strategy involves setting goals, implementing product education , and measuring success. Then try different tactics meant to drive engagement and get users to experience value. Re-engage inactive users with win-back emails. What is a good user adoption strategy?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Create personalized customer experiences for new customers Ensuring users experience quick time to first value is a way to thank them for trusting your brand.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 19, 2022

It’s a combination of three elements: Adoption – The adoption rate is the average number of the key events adopted by active accounts or visitors. Interactive walkthroughs provide step-by-step guides to features of your product that will help users find more value and thus reach their AHA moment faster.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. Event tracking : To allow you to track user events at each stage of the funnel.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You need not set up custom events. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Loads of segment criteria are offered by Heap too.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

JULY 26, 2021

In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. Then pick two or three activation events for each user segment. Sample interactive walkthrough to an activation event.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for retention analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for cohort analysis and it comes with features such as paths, funnels, and user segmentation analysis. It can help you create user groups like promoters and detractors.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. You need not set up custom events.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap provides numerous filters for these events too.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for product analytics and it comes with features such as feature tags, funnels, paths, and in-app events. You can access this raw data on your Heap dashboard and label the most relevant events.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. In each edition of Tools of the Trade, we’ll speak with one continuous discovery practitioner to learn about their experience. But they can help make your life easier as you adopt these continuous discovery habits. Tweet This. Tweet This.

Product Research 148

Product Research Research Software Technical Review Data Visualization 148

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Let’s get started! In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Let’s get started! Guide creation.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Product Talk

SEPTEMBER 9, 2020

I know we’ve met a few times at different Mind the Product events. I was a technical consultant back then, traveling to a lot of clients all over Europe. That was nice, but I learned how long it can take to really help the user if you’re working for such a big corporation. Welcome, Petra. Thanks for having me.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for feature adoption and it comes with features such as user segmentation, tooltips, interactive walkthroughs, and onboarding checklist. Let’s get started! Guide creation.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for new customer onboarding and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Let’s get started! Guide creation.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

DECEMBER 8, 2019

Product vision, strategy, goal setting User experience. User research, design principles, prototyping, psychology Innovation. Iterative development, scrum/agile/kanban, product roadmaps, QA Technology. A couple of notes of caution: Don’t get too sucked into all the day-to-day events within the industry.

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. They can help engage users and drive feature adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. You can also use individual tooltips to educate users about different features and help them navigate your product.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52