Userpilot

OCTOBER 24, 2023

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. By helping them grow, your business grows as well. By helping them grow, your business grows as well.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

NOVEMBER 7, 2023

That said, we’ll go over how to build a strong customer engagement strategy that cultivates trust and unlocks product growth. TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Craft a user persona based on quantitative and qualitative research.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

MAY 8, 2024

We also share 13 strategies to help you cater to various needs. Tips and strategies that can help you satisfy customer needs include: Prioritize essential customer needs using techniques like Kano or MoSCoW. Deliver exceptional customer support using AI and self-service resources. Brand24 dashboard.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

NOVEMBER 20, 2022

TLDR; A digital customer experience strategy involves moving the customer journey to online spaces. You should digitize your customer experience to better meet customer expectations, cut down on customer service costs, and drive up customer loyalty. Offer self-service support options. Let’s get started.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. TL;DR Product-led growth is a business strategy that relies on the product as the main driver of growth. Airtable harnesses the power of in-app messages , like tooltips , to drive engagement.

Onboarding KPIs 98

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 98

Userpilot

DECEMBER 6, 2022

Store all digital assets (brand statements, strategy documents, content resources, etc.) This results in consistency in content output, including blogs, in-app communication , messaging, positioning , and brand voice. CRM refers to the strategies, technologies, and processes used to develop and maintain customer relationships.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 28, 2023

TL;DR Marketing experimentation helps you come up with ideas, test strategies, identify mistakes, optimize campaigns, uncover opportunities, and make data-driven decisions. A few common experimentation targets include marketing campaigns, subject lines, onboarding flows, landing pages, and in-app messages. Data-driven optimization.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

SEPTEMBER 16, 2022

Fixing empty states with in-app messaging and pre-made templates, like Userpilot. Offering self-service support so users can access a help center inside your app. Every interaction from the moment the user starts recognizing your brand (each message, setup process, upsell) must be highly personalized.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

JUNE 20, 2023

Read on to find 15 strategies to shorten time to value (TTV) and delight customers. 15 Strategies to reduce customer onboarding time Now let’s look at some strategies to reduce time to value and create an effective onboarding process. You’ll also find it easier to track onboarding analytics.

Customer Experience 98

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 98

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. Revenue boost.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 98

B2B Feedback Software Product Marketing Customer Experience 98

Userpilot

FEBRUARY 6, 2024

Offer self-service options to improve SaaS user onboarding experience. A strong SaaS onboarding process is critical to the success of any growth-driven business. Let us examine the practices you can implement to improve your SaaS customer onboarding strategy. Join Userpilot’s webinar to learn more!

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

NOVEMBER 25, 2022

Offer self-service support with an in-app resource center. You can trigger targeted product experiences for a specific user segment, send personalized messages to make users return after a week of inactivity, set up an effective onboarding process have to do it in person—and more. Trigger an upsell at the right moment.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

APRIL 12, 2022

In this article, you’ll learn more about the value of using video content as part of your overall marketing strategy. There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 98

Userpilot

NOVEMBER 29, 2022

You can embed a tooltip that will temporarily appear when they hover over a tab or option. A notification banner inviting to a webinar in Userpilot. Give new users a good impression by greeting them with a welcome page containing a nice, personalized message. Effective strategies for creating onboarding tours.

Feedback Software 98

Feedback Software Analytic Tools Research Software Onboarding KPIs 98

Userpilot

MAY 21, 2023

Add different types of content, such as webinars , guides, or video tutorials. Increase customer retention rates : Proactive support can help to provide exceptional customer service, which will keep customers using your product for longer. Afterward, segment users with low NPS responses and work on fixing any of the issues they report.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

NOVEMBER 6, 2020

Post-signup: User Analytics : Hotjar , Heap. If you’re looking for a quick and easy way to record talking head videos or screencast tutorials to embed in your email – Sendspark is your lady. Sendspark allows embedding the video directly in your email/ newsletter /blog with en embed code. Filmora 9. Loom doesn’t.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. The 12 user engagement strategies include: Triggering a welcome survey to personalize the onboarding process and make the experience more engaging for users. What does it mean to engage a user?

User Testing 98

User Testing Product Research Feedback Software Customer Experience 98

Userpilot

NOVEMBER 13, 2023

Indeed, a successful product launch email campaign is essential to the success of your product growth strategy. A product launch email is an email marketing message a company sends to announce the official release of a new feature, product, or service to its customers. invites readers to a post-launch webinar with the CEO.

Product launches 103

Product launches Feedback Software Reporting Tools User Testing 103

Revulytics

JULY 26, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. There are strategies to mitigate that.

Data Visualization 90

Data Visualization Research Software User Testing Customer Experience 90