Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. the craft of product management, creating customer and business value) 2. Craft Competence ?? Market Competence ?????

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Load Testing.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Business of Software Conference

DECEMBER 28, 2023

Search Amazon for customer reviews on industry-related products or books. At the end of the day, we all want to be entertained. One study tested how bottled water brands can use personality in their branding to improve consumer brand recognition and preference. How to Write Copy for Your Software Company 1.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. User feedback opens the door to new opportunities. Feedback is one of the most powerful tools at your disposal.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mind the Product

MARCH 24, 2020

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about. Talk to us. Tweet at us!

Product Research 130

Product Research User Testing Testing Customer Experience 130

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. By NICK COSTER.

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 116

Customer Experience Product Research User Testing Entertainment 116

Userpilot

OCTOBER 11, 2022

How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. A product vision statement describes the product vision to the internal and external stakeholders and customers. Book the demo !

Vision 96

Vision Analytic Tools Data Visualization Reporting Tools 96

The Product Bistro

DECEMBER 28, 2018

This led to a pretty hefty discussion around how Ford was missing out on the base truck segment, where a pretty bland version for less than $20K (no, seriously, they did say $19,000 was a good price even though you would struggle to buy a well equipped Honda Fit for that price) and that it would sell like crazy. The comment-er was specific.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Mironov Consulting

SEPTEMBER 23, 2023

First, worth carefully defining what those two categories mean to me: Product companies build a single instance/release/ version of each product that is sold as-is to many (hundreds, thousands, millions) of users and buyers.  That  Work is quantified in hours, days, or projects.  Clients

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. Building non-gaming VR experiences.

Weak Development Team 93

Weak Development Team Development Feedback Software User Testing 93

UX Planet

FEBRUARY 13, 2024

Philosophies For Design (I) The city creates the theater and is the theater (II) This is a semi-structured world (III) Goodness of fit: Environmental fitness (IV) Goodness of fit: Internal Fitness (V) The ecosystem, genre, invisible hand, and supply chain (VI) Talk, write, and imagine using language (.I)

Research Software 74

Research Software Customer Experience User Testing Systems Review 74

The Product Coalition

MAY 21, 2020

Instinctively, we all know what bad design looks like. Which mean your customers know what bad design looks like. Here we’ll go over the history of Product Design, the fundamental elements of good UX, and a who’s who of the design team. The team who made your email inbox interface? A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Not testing your ideas is a great way to fail fast. Not testing your ideas is a great way to fail fast.

User Testing 103

User Testing Feedback Software Customer Experience Data Visualization 103

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. A pivot doesn’t mean you need to completely revamp; it could just mean adding new features, rebranding, or attracting a new type of customer. Customers are unhappy. They’ve even won Oscars ….

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. The trick to doing mocks is to make it feel real Ideal way to practice is to get feedback on how to improve.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Mind the Product

APRIL 26, 2019

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead. Marketing Driven Development is Bad.

Weak Development Team 138

Weak Development Team Data Visualization Product Research Entertainment 138

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. If your answer is, “All users,” you’ve supported “Digital Inclusion”.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 130

Data Visualization Reporting Tools Analytic Tools User Testing 130

Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. When I am happy and content, everything seems OK—even an nagging problem with my website isn’t that bad and can wait. But when I am discontent, tense, or tired, small things can seem big and bad. Mindfulness helps me respond in an appropriate, skilful way.

Product Management 209

Product Management Product Manager Customer Experience User Testing 209

Gainsight

JULY 20, 2022

What do Suicide Squad , Sex and the City , and Bad Boys II all have in common? And this isn’t just true in the world of entertainment. How do you evaluate customer usage of your product? Usage analytics will help you understand how users interact with your product and why they do the things they do. . Evaluate features.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 59

ProductPlan

JULY 13, 2022

From there, the team strives to avoid deviating from the plan or schedule. A product team’s work is never done as long as the product remains on the market. In a nutshell, products continually evolve based on learnings, feedback, changing market conditions, and financial fundamentals. Create semi-permanent product teams.

User Testing 59

User Testing Customer Feedback Customer Experience Technical Review 59

Product Innovation Educators

DECEMBER 18, 2023

How product managers can create authentic demand Today we are visiting the topic that is at the heart of this podcast—creating products customers love. In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups.

Research Software 108

Research Software Weak Development Team Startups Books 108

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. Leading indicators are proxy variables which provide rapid feedback when economic measures are delayed. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.”

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

Mind the Product

JULY 16, 2019

Rich Mironov got his start in product with a a single, very demanding customer: Apple. Occasionally, I run into a CEO who had a really bad childhood. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lateral leadership.

Customer Experience 112

Customer Experience Product Research Leadership Weak Development Team 112

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. For your customer, this means a more pleasant experience coupled with the ability to run some tasks offline.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

DECEMBER 14, 2023

Cohen shares some entertaining and illustrative stories as well as some excellent arguments for when (and when not) to take advice from others in his talk, ‘Working Out When to Break the Rules & Ignore Advice’. In most cases, businesses start out solving a singular problem – or at least a simple set of them – for their customers.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Balsamiq

DECEMBER 11, 2017

Amy Law and Joe Wilson work on the Learning Gateway team at the University of Washington School of Medicine. They are a design group that works directly with faculty to develop and deliver online learning to medical residents and fellows. I’m an instructional designer on a small eLearning development team.

User Testing 75

User Testing Weak Development Team Product Research Feedback Software 75

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Kent is an inspiring storyteller that entertains while he teaches, and we were so pleased to have had him as our guest speaker for this talk. Did you miss the last Meetup?

Product launches 49

Product launches User Testing Weak Development Team Product Research 49