The Product Coalition

OCTOBER 23, 2023

Early on, powered by a well-crafted set of OKRs, the notion of growth and step change was deeply ingrained in everything the program did. Choices vs. Planning Let’s say you wanted to make the most of a week-long family trip. OKRs would help us measure whether our strategy would help us achieve our goals.

Strategy 104

Strategy Customer Experience KPI Data Visualization 104

Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Andrew Chen

MAY 28, 2019

This affects comparisons between apps and may overstate the traction of listening apps that auto-download shows. If traction among consumer listening apps appears highly concentrated among a small number of apps, the same can be said of podcast creators. Spotify, Castbox) don’t continuously download new episodes.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

JULY 25, 2018

That’s what this talk (now essay) is about: people. In both cases, when you hit traction, the decisions about what you add and where are the most important ones you’ll make. The problem you see here is one of “inter-dependence” vs “independence”. Patrick Collison wrote a great piece about this in the High Growth Handbook.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152