The Product Coalition

JULY 17, 2018

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. Sprints are internal without any release and feedback from customers. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

ProductPlan

FEBRUARY 3, 2022

The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. Managing tools (for roadmapping, prototyping, etc.) Strengthen Product Feedback Loop. The tech stack gives a product team the tools to build and maintain a product.

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JULY 24, 2020

I always address this by creating a customer interview guideline, with a tailored question bank. In these guidelines, I always put reminders for myself as well. It’s the set of guidelines to make sure your team is on the right track. This is especially true for services that are based on retention and consistent actions.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Intercom, Inc.

DECEMBER 20, 2022

An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. Des Traynor: Obviously, I read the reports as well. We learned a lot. Paul Adams: Yeah.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Playfulness pays off.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

JANUARY 16, 2024

Book a demo and see how Userpilot can help you deploy in-app messages, self-serve support, and other strategies to improve user satisfaction. How to avoid this mistake Invest in user research : There are many ways to do user research, from simple surveys to in-depth interviews, usability testing, and in-app user behavior tracking.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Make support easily accessible.

User Testing 138

User Testing Analytic Tools Data Visualization Research Software 138

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. And sure enough, the feedback was that things were starting to slow down. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Split

JULY 22, 2019

In enterprise IT, we look around and we see Amazon, we see LinkedIn we see Booking.com… we see these companies that do these amazing technical feats and we think, “Well, I don’t have the scale or I don’t have the team to build all that tooling to do the same things.”. It’s modern software.

Feedback Software 40

Feedback Software Analytic Tools Research Software Reporting Tools 40

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. The training you provide should cover research principles, data collection methods, data analysis, reporting as well as ethics and data privacy. Here’s how you can do it in your SaaS.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105