Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Zanade Mann , founder of Black Women’s Business Collective.
The Accidental Product Manager
MARCH 23, 2020
This generally happens when the company is forced to reduce its workforce because they’ve run into financial problems or a contract got canceled or they are closing a branch office. This was about getting the government to buy what the company made. Along the way I meet and made friends with the engineering team.
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Mironov Consulting
APRIL 15, 2023
On either side, it’s easy to assume bad intent or have this get personal. Almost (Hint: replacing everyone on those teams doesn’t seem to fix the problem.) When prospects say they need something, sales teams mostly take them at their word. From this side, we see the world one account at a time. Sequentially,
Userpilot
MARCH 7, 2024
Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.
UX Studio: Product Management
NOVEMBER 8, 2021
He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide. Apart from helping clients with product design, we also develop digital products in-house.
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