Fractional CTO Software Engineering Vision Weak Development Team 
Usersnap
JANUARY 12, 2022
In short, the CPO oversees all aspects of a product’s vision, design, and development. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable! How Much Does a Chief Product Officer Earn? What Is a Chief Product Officer? . Data-driven thinking.
Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But despite these differences, Farhan Virji, VP of Customer Happiness at Later, believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.
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