Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. However, we’ve had a great team. Can you tell us a bit about the platform you’ve built and how it helps data scientists?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. We were faced with a lot (!)

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation. Who was on time?

Weak Development Team 112

Weak Development Team User Testing Technical Advisors Product Research 112

The Product Coalition

MAY 22, 2019

It’s the tool I get asked about the most. They serve bad goals just as well as they do good goals. In fact, of all the management tools, OKRs are the easiest to misuse, overuse and abuse?—?many This is a major problem because bad OKRs can amplify the issues the org is troubled with rather than fix them. KR: Launch v2.2

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Studio: Product Management

SEPTEMBER 12, 2021

The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design. Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Technology is based. They made names and photos front and center on the platform.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Weak Development Team 222

Weak Development Team Customer Experience User Testing Customer Feedback 222

Amplitude

FEBRUARY 21, 2021

. “Scaling product and go-to-market efforts make data reliability and product delivery speed more important, while a growing team makes data reliability more difficult to manage. ” According to Gartner research , “organizations believe poor data quality to be responsible for an average of $15 million per year in losses.”

Government 59

Government Data Visualization Framework Onboarding KPIs 59

Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. How do we use science and technology and apply it to our practical lives?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232