Framework Inbound Messaging Product Marketing 
Intercom, Inc.
MAY 6, 2019
As you add new features and make improvements, you need to consider how to help existing customers continue to see value with your product. 4 forces that influence product adoption. Here at Intercom, we worked with The Re-Wired Group early on to apply the Jobs to be Done framework to our product strategy.
Userpilot
JULY 19, 2021
By tracking and analyzing customer data, it allows you to create product experiences that improve product engagement along the user journey. Send a personalized in-app welcome message when a new user signs up. – think Pirate metrics framework here and the stage you are trying to have an impact on.
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Intercom, Inc.
NOVEMBER 7, 2019
As the Head of Sales, Nico has to navigate the cultural differences in key markets from the UK to Germany and Scandinavia to Spain. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. How can I get my message heard?
Userpilot
AUGUST 14, 2023
TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. The Pirate Metrics Framework is a great growth marketing framework – covering the 5 stages of acquisition , activation , retention , referral, and revenue. Welcome survey.
Userpilot
JULY 22, 2023
You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work. This is why product positioning and brand messaging are so important as they’re able to appeal to a customer’s decision-makers in the most relevant way possible.
Intercom, Inc.
JULY 19, 2021
And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. Conversational support is the modern way to resolve customer questions through a digital-first, messaging-based interaction.
Intercom, Inc.
NOVEMBER 27, 2019
Product, marketing, and sales are table stakes for growth. We see wildly successful companies and attribute their success to a combination of their product, the story they tell about it, and their ability to monetize it. Take Slack, for example: the media points to its brilliant product as the reason for its impressive growth.
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