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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData. I started as a product manager and ended up as the VP of product. It’s the same thing in product management. How do you get to know the customers better?

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Built for you: Behind conversation topics and custom reports

Intercom, Inc.

To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer. Orinna Weaver – Senior Product Marketing Manager. Rati Zvirawa – Product Manager. Tanya Sivo – Product Designer. What does it mean for you on a day-to-day basis?